“Building New Customer Relationships is expensive”.
Has your company truly leveraged its customers? How many times do we find ourselves on the quest for the Holy Grail , the next big prestigious customer and then we tend to forget our single most important asset , our existing customers with whom we consistently fail to truly develop lasting and profitable business relationships. iMovo helps organisations gear themselves up to build these binding relationships by enabling your sales and service team to truly “know their client”.

Compliance And Managing Risk
The financial crisis of the last few years, has brought about major changes around the world in how we do business and with whom we do it. Different industries have reacted in similar fashion and increased regulation has become the name of the game. Regulators whether financial or government have increased their vigilance against insider trading, mis-appropriation , money laundering and terrorist financing through the international trade systems.

Without a doubt your company would lay claim to have the appropriate level of risk controls in place in line with the industry “norms”. The trouble is that we are no longer living what used to be the “norm” just a couple of years ago. The world has become a riskier world for many people and businesses , more so those in the financial services sector. The fines paid over the past few years are not because organizations lack the right policies; the fines result from the fact that the they cannot sufficiently demonstrate the implementation and execution of these policies and they cannot evidence that they Know Their Client.

At iMovo we have the practical experience to bring together the business needs with the Compliance/Regulatory requirements and to translate these policies into processes and procedures powered by the appropriate technologies. By doing this we help you:

1. Minimise the time required by the front office for the administration of this work;
2. Maximise the commercial value of the information gathered during the KYC process;
3. Adhere to your policy to protect the organisation from regulatory and reputational risk;

The translation of this high-level, theoretic policy into a practical, demonstrable application requires a specialised understanding of not only the regulatory requirements, but also your business drivers and requirements.

Caught between these competing and sometimes apparently conflicting priorities, your clients may become lost in the middle, rather than being at the centre of everything you do – which is where they should be.