Enhancing Customer Service through Artificial Intelligence
Artificial Intelligence (AI) is spreading beyond the technology sector, with big consequences not only for organisations but also for their workers and consumers. AI can provide a wide range of benefits to businesses in general, but even more so, to the Customer Service Industry. By harnessing the power of AI, businesses can provide better, more effective, and more cost-efficient customer service.
By assessing and defining the values and capabilities needed to integrate AI in your business, at iMovo we help organisations improve their customer service operations, create new efficiencies and generate value and cost savings through the adoption of Artificial Intelligence.
Our professional team can provide you with a thoughtful response to the emerging realities of the contemporary business world in order to provide a competitive edge and create value for your business and customers. If you would like to learn more about how we can help you, request a meeting with one of our Consultants here.
- COVID-19 Data StorytellingMarch 25, 2020 - 11:58 am
The ongoing COVID-19 pandemic is dominating all the news right now, and with over 400,000 people infected worldwide, it is understandable why this has been the case. We have seen nations deal with these outbreaks in many varying ways, although many have followed similar paths: first remaining calm, not believing it is much of a threat, before a sudden change of script with the themes of isolation, social distancing, and lockdowns.