iMovo is pleased to announce that it has appointed Mr. Philip Micallef as a member of the company board of directors. This executive appointment further reinforces and strengthens iMovo’s growth plans and its efforts to bring innovation and choice to the market.
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Entries by iMovo
In today’s fiercely competitive business environment, companies are exploring new ways to delight customers and retain their loyalty because it has a direct impact on revenue. Customers today expect to have fluid, convenient and timely interactions with businesses seamlessly across multiple channels. While many businesses have adopted an omni-channel approach, customer data remains fragmented, making it difficult to gain a single view of the customer.
How many matches did the Malta national football team win throughout the years? Who’s the coach which helped winning most games? Which was the best year for our national team? Click through this dashboard to learn more about our football history.
Zendesk, Inc. (NYSE: ZEN) today introduced Zendesk Guide, a smart knowledge base solution that captures the collective knowledge of an organization and combines it with machine learning (ML) technology to deliver a better customer experience. Guide empowers customer service agents to resolve inquiries with contextual insights and gives customers ML-powered self-service customer support. The result for both agents and customers is faster support resolution and outcomes from anywhere.
There are countless ways to leverage the CRM towards developing new opportunities. Applications such as cross-selling, up-selling, profitability analysis, and campaign management are just a few, and innovative possibilities are evolving all the time.
All employees working at iMovo, a company specialising in the fields of Customer Experience Management (CEM) and Business Intelligence (BI), have recently participated in a team-building exercise that involved sailing around Malta and Gozo.
This visualisation illustrates the population stability and endangered status of large African mammals. Animals facing left are decreasing in population whereas animals facing right are stable or increasing. RJ’s use of color emphasizes the most crucial information while his use of shape and placement make this visualization delightful to look at.
iMovo, a leader in the Customer Experience Management arena, has recently announced that it has signed an agreement that extends its collaboration with Zendesk Inc. (NYSE: ZEN), a leading cloud-based customer service software company.
Here are 5 free Apps that we guarantee will make your life easier.
Welcome to our new team members: Miriana, Kelly and Emmanuel
- Turn and Face the Change – How does the post-covid corporate environment look like?September 9, 2021 - 10:00 am
All too often, change occurs in small, incremental, and sometimes organic stages; the history of flight or the automobile, the emergence of information communication technology (ICT) as well as modern healthcare are just a few examples of modern-day aspects that have emerged gradually over the years, decades and even longer timeframes. But occasionally, change happens […]