The rise of Process Automation
Robotic process automation (RPA), a software tech, is revolutionizing the way in which business processes are executed. In this article, we’ll take you through what RPA is, what its benefits […]
Entries by Daphne Camilleri
Is RPA shaping the future? Discover what it looks like
Robotic process automation or RPA is already in place in many businesses around the world. The results of it have been most promising. It has saved businesses a lot of […]
Customer Experience Trends – What do customers want in 2022?
Customers have evolved tremendously over time, and the COVID-19 pandemic has brought forth largely digital experiences for them. To be able to stay relevant in a competitive market in 2022, […]
Intelligent Automation vs Robotic Process Automation – The pros and cons
The present era is marked by automation of all kinds. Businesses have been able to successfully implement automation technologies to reduce cost, optimize processes, and boost the productivity and efficiency […]
What is hyperautomation and how can businesses benefit from it?
While businesses were still getting used to automation and the disruptions that it brings with it, the world started moving towards a more advanced technology – hyperautomation. Hyperautomation is quickly […]
Exploring the world of an automation system
What is an automation system? Automation refers to the development and implementation of technology in such a way that allows for a process or a set of processes to be […]
International Women’s Day – Women in Tech at iMovo
International Women’s Day is a global day celebrating the social, economic, cultural, and political achievements of women around the world. Here at iMovo, I am part of the tech team […]
How can you increase efficiency and constantly deliver quality in your business? The answer is automating repetitive, error-prone work.
Quality is paramount in business. Be it the quality of your products or the quality of your internal processes, success relies on good quality. Every business is always on a […]
Improving CX strategies results in delighted customers that are more likely to be retained
In a human-to-human world, businesses that still have not turned to a 360-customer centric approach must make the change. This is the path to thrive and be more flexible to […]
The best practices for an effective Customer Experience in 2022
Organizations are forced to adjust their business strategies and adapt to the changing market realities, the outcome of the digital revolution. This transformation is being triggered by the customers, not driven […]