The classic case against automation is that it will replace our jobs, and this worry is no stranger to the realm of customer support. In a world where consumer expectation (especially amongst millennials) for quality customer service is rising at an exponential rate – businesses are striving to augment their customer experience through Artificial Intelligence (AI).
I’d always felt that mobile app development was a challenging field to delve into and that it would require a lot of patience and experience before being able to roll out a decent, usable application. Well, I’m sure all good apps need such a mindset, however, as technology continuously morphs with new ideas, we’ve been gifted with alternative solutions that stray from the native path..
If you currently face project management issues, I highly recommend considering JIRA. Without it I know I’d feel the dread: three weeks in, we would be swirling in a cauldron of unfinished tasks from one sprint and a fresh batch of new tasks to be added to another.