Microsoft Dynamics Marketing is a stand-alone, integrated marketing management solution for marketing operations, planning, execution, and analytics across all channels—digital, social, and traditional.
Online Help Centres provide customers with a complete self-service support option. Customers can use it as a knowledge base, community and customer portal. But, what makes a good help centre? What are the components that are critical for customers’ satisfaction?
At the sales heart of many iGaming companies one typically finds an affiliate programme. It is fairly common to find that 40-50% of sales are nowadays generated by affiliates. This channel is an excellent one to utilise for player acquisition as it is performance-based (you only pay for what you get) and can provide significant reach and visibility to iGaming companies.
Using social media to analyse political opinions is becoming increasingly common-practice. Perhaps one of the most interesting facets of this development is the possibility of ‘pulsing’ the public’s opinion in real-time and understanding general swings in public opinion as well as overall trends.
Using social media to analyse political opinions is becoming increasingly common-practice. Perhaps one of the most interesting facets of this development is the possibility of ‘pulsing’ the public’s opinion in real-time and understanding general swings in public opinion as well as overall trends.
Tableau Software has today announced the general availability of Tableau 9.0, a major release of its fast visual analytics software. New capabilities help people to achieve more with data, answering questions at interactive speed.
Within this article we include a few tips as to how restaurant owners within the hospitality industry can make the most of the social media channel and successfully utilise social media to create a mutually-beneficial relationship with customers.
The Zendesk team are constantly working on new features and improvements with the aim of making their beautifully simple customer service platform even better than ever. Here is a list of things that have changed or been added to Zendesk in the past couple of months.
These Frequently Asked Questions for the launch of Qlik Sense Desktop aim to provide some insight into the differences between QlikView and Qlik Sense.
Gather insight on your customers, increase automation in your daily routine and use helpful and easy-to-compile data visualisations for a more customer-focused approach within your company.