Laying the Groundwork – is your Zendesk being used to its maximum potential? To the uninitiated, Zendesk might be just another customer support tool. But those in the know recognize […]
With technology disruptions becoming more rampant than ever, digital transformation is changing the way companies operate. Whether it is better data collection or improved customer experience, businesses have realised the importance and benefits of digital transformation. Growth opportunities and competitive pressure are some crucial drivers of digital transformation. Data breach scandals making the headlines regularly and new regulations such as the GDPR are also providing the necessary impetus for businesses to digitally transform.
We’ve all been there, you’re shopping online for a thoughtful gift to your significant other, sometimes at the last minute, which by the way, I’m not condoning. The whole experience […]
One of the most exciting developments of the past decade has been the advancements in artificial intelligence and automation more generally. More and more routine tasks and processes are becoming […]
Digital transformation is a key driver of the transition from the industrial era to an era of connected and intelligent products. It has emerged as a phenomenon that contributes to […]
The Olympic games have always been a showcase for technology. Every four years, we can expect to see improvements in computing power, and innovations like cloud storage, Big Data, and […]
Data Science is a new field that has emerged in the last decade. Data Scientists use data to drive decisions and create better businesses. Data scientists are still relatively new, […]
Technology is rapidly changing and transforming the way we live and work today. To thrive in today’s work environment, companies and businesses should consider replacing traditional technology with more robust […]
The iGaming industry wouldn’t have existed if it weren’t for the technological advancements and innovations. It includes businesses that let their customers enter lotteries, play casino games, and bet on sports over the internet.
It is increasingly difficult for companies to stand out. In the iGaming world where the next gaming option is just a click or a download away, exceptional customer service is key in retaining customers and ensuring their loyalty.