Getting new customers is challenging for all businesses. However, it is even tougher to retain these customers and build a strong relationship with them. Businesses invest in various marketing strategies and customer service initiatives to grow and retain their customer base. The way a business manages its customer database determines its growth and success.
If your small business handles limited data, spreadsheets may be enough for data management. However, have you thought about what will happen when your business’ data increases and you hire […]
Customer relationship management (CRM) strategies and software provide a diverse array of business benefits. Some of the most prominent benefits include detailed customer insights along with the tools that facilitate […]
Even though banking services are targeted toward the customers, in recent times, the financial services sector hasn’t been the frontrunner for customer focus. Instead, they have been focusing on providing […]
Customer relationship management (CRM) is a software system that helps business owners administer all communications with customers. This process enables businesses to nurture relationships with their leads and clients. There […]
“Customer is the king” may sound like a cliché, but it has the ultimate mantra to the success of businesses, including financial institutions. Central banks, internet banks, credit unions, loan […]
Having a good CRM solution is a great way to streamline your business. It can enable you to boost sales by improving your customer engagement and retention rates. Among the […]
Insights into customer data can give companies much-needed clarity about their sales performance. Not only sales but also marketing, product development and customer service rely on customer data. And there’s […]
Did you know marketers that used three or more channels to run any campaign could achieve a 287% higher purchase rate compared to those that used a single channel for […]
Are you starting a new company? Maybe you’re in the process of digital transformation. One technology your company absolutely cannot ignore when you’re upgrading your technological prowess is the CRM […]