Customer Relationship Management (CRM) refers to a set of strategies that aid the management of a business’s relationships with its customers. However, to implement those strategies in a more quantifiable manner, we use CRM software programs. There are several benefits that businesses can gain from adopting a CRM approach. To begin with, CRM strategies help organizations develop better relationships with their customers.
Is the technological progress and Artificial Intelligence really a cause for concern at the pace of work? Will robots take our jobs?
iMovo and Talend, a global leader in cloud integration solutions, are stepping up their partnership with the signing of a Master Value Added Reseller agreement, supporting organisations’ digital transformation projects in some countries in EMEA, including Cyprus, Greece, Malta, North Africa and Turkey.
“Vacation” – it’s a term that employees love. After all, who wouldn’t want to take off from work and spend a couple of weeks relaxing? Most of us would. But, […]
About business data navigation and statistics. Establishing the main difference between Business Intelligence and Business Analytics. Their utilities, features and more.
The much-anticipated Qlik Sense June 2018 Release is here and it is packed with many great new features! From advancements in Augmented Intelligence (AI), to impressive new features around accelerated self-service, this release is helping users get to insights much faster.
Recently we held our annual Qlik event “Turning Insights into Actions: The journey to being data-driven with Qlik” at the Malta Aviation Museum. This event revolved around the topic of Business Intelligence, Big Data and how Qlik is designed to empower everyone in an organization with analytics, regardless of skill.
Workforce management, in a nutshell, is simply the managing of a workforce to make it as productive as possible. However, workforce management, when broken down, is actually made up of several processes and techniques.
Performance Management refers to a set of strategies and processes that help companies manage their employees and their productivity. With these strategies and processes, companies gain the ability to extract the best out of their employees. Here are a few more reasons why Performance Management is necessary for any organization.
Managing people can be gruelling at times. That’s why it’s a wise idea to invest in workforce management solutions. These solutions just make things a whole lot easier. If you’re still sceptical, let’s look at a few practical examples and see what happens when you fail to implement workforce management.