Entries by Ylenia Pace

Tableau’s upcoming updates

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Tableau has recently announced that the upcoming release of Tableau 10.4 will be the last version of Tableau Desktop, Tableau Reader, and Tableau Public to work on 32-bit operating systems. If your computer runs on a 32-bit operating system we have bad news for you: When released, Tableau 10.5 will no longer be able to function on these systems. On the other hand, and on a much better note too, if you run a 64-bit operating system you should get ready to welcome a bigger and better Tableau 10.5.

Responding to customer feedback: What not to do

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Good companies are aware of how important it is to maintain a positive relationship with customers. Their responses are polite and to the point, and their objective is to always offer a solution. They make it a point to make the most of the feedback they receive, regardless of whether it is positive or negative. In other words, they do everything it takes to protect their reputation and brand image.