Signs that it’s time to get a CRM Software for your business in 2020
CRM or customer relationship management aims to make customers happy because, after all, happy customers translate into better business. Satisfied customers are willing to buy more products and services of the company and develop brand loyalty. A personalised approach is crucial to retain happy customers, and with the scale at which businesses operate, this can be difficult.
How can companies reduce human-robot conflict in an automated workplace?
Already today, a large part of the world’s jobs are partially automated. The time isn’t far when robots and humans will need to work hand-in-hand. While this development will certainly bring in many benefits, there is the most obvious problem of human-robot conflict that will afflict companies.
Customer Service Trends In 2020
The better the customer experience you offer, the more business your company will do. To help you achieve a seamless customer experience process, here are the latest customer service trends to watch out for in 2020.
Big Data Trends for 2020
Big data is no longer a buzzword, and the benefits of embracing this technology among firms have ample amounts of documentation. The era of disruptive technology is changing the skills and tools available to employees. Companies now have access to new and innovative capabilities that will streamline their operations.
5 Ways AI Can transform your CRM software
AI is changing how CRM software works. Find out the 5 crucial ways in which AI can affect and improve your CRM software.