The Importance of Using CRM in your Business
There are countless ways to leverage the CRM towards developing new opportunities. Applications such as cross-selling, up-selling, profitability analysis, and campaign management are just a few, and innovative possibilities are evolving all the time.
Increase your impact with Microsoft Dynamics Marketing
Microsoft Dynamics Marketing is a stand-alone, integrated marketing management solution for marketing operations, planning, execution, and analytics across all channels—digital, social, and traditional.
Customer Support 7th Heaven – How to Get There in 7 Easy Steps
Online Help Centres provide customers with a complete self-service support option. Customers can use it as a knowledge base, community and customer portal. But, what makes a good help centre? What are the components that are critical for customers’ satisfaction?
iMovo Team Go Sailing As Part of Team Building Exercise
All employees working at iMovo, a company specialising in the fields of Customer Experience Management (CEM) and Business Intelligence (BI), have recently participated in a team-building exercise that involved sailing around Malta and Gozo.
Data Visualisation: Endangered Safari
This visualisation illustrates the population stability and endangered status of large African mammals. Animals facing left are decreasing in population whereas animals facing right are stable or increasing. RJ's use of color emphasizes the most crucial information while his use of shape and placement make this visualization delightful to look at.
iMovo Signs a Collaboration Agreement with Zendesk
iMovo, a leader in the Customer Experience Management arena, has recently announced that it has signed an agreement that extends its collaboration with Zendesk Inc. (NYSE: ZEN), a leading cloud-based customer service software company.
Why Outsourcing Is So Last Year
Whereas for the past decade, technical and customer support has been in the vanguard of outsourced services, we've observed an interesting counter phenomena which I thought I'd share with fellow business leaders and perhaps try to give some insight into a growing trend.
5 Free Zendesk Apps that will Make Your Life 10 Times Easier
Here are 5 free Apps that we guarantee will make your life easier.
Finding us
iMovo Limited,
‘Corradino Industrial Estate’, KW12, Level 2,
Paola, PLA 3000
Malta, Europe
Tel. +356 2248 8300
Email. [email protected]
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