Testimonial: GasanMamo

Discover how iMovo helped leading insurance company, GasanMamo implementing self-service analysis of complex data to support timely and proactive business decisions.

GasanMamo Insurance - Competitive Travel, Home, Medical, Marine and Business Insurance

GasanMamo Insurance Ltd. is Malta’s leading insurance company, providing competitively priced travel, home, medical, marine and business insurance products for both personal and commercial clients throughout the Maltese Islands.

Insurance businesses are complex and operate within a highly competitive market. Having a strong brand name is not enough to survive and subsequently become leaders. Insurance companies need to be aggressive and smart in identifying trends, provide personalized services and offer the right set of products at the right price to the right customer.

The challenge – Quickly and easily create reports that support business decisions

Insurance businesses are complex and operate within a highly competitive market. Having a strong brand name is not enough to survive and subsequently become leaders. Insurance companies need to be aggressive and smart in identifying trends, provide personalized services and offer the right set of products at the right price to the right customer.

The management of GasanMamo Insurance (GMI) relies on the Risk and Management Information team to provide them with continuous and up-to-date information about how the business is performing. Ms. Marcon Vassallo, Risk and Management Information Manager explained how before the introduction of QlikView, they relied heavily on Excel to prepare and maintain all reports which were then distributed to the key people via email. However, this system was not efficient, reporting took long and this meant that at times, management was not able to make quick decisions when necessary.

iMovo's solution - QlikView Implementation

Ms. Vassallo went on to explain the reasons which fuelled the decision to adopt a business intelligence solution and that the research process was a rather rigorous one.

After a few internal meetings and viewing demos of three help desk systems, Zendesk proved to be the best option for Foster Clark. The system was up and running within four weeks, with all automation in place.  

Marcon Vassallo

Risk and Management Information Manager, Gasan Mamo Insurance

“iMovo understood our business needs and were instrumental in identifying the right tool for our business. They assisted in the implementation process, mentoring and training our developers so that reports and dashboards were up and running in no time. This has enabled us to become self-sufficient in Qlik development allowing us to design and implement future BI projects on our own.”

Given the highly competitive nature of the insurance industry, GMI required a cost-effective business discovery platform that was sensitive to changes in market conditions.

Marcon Vassallo

Risk and Management Information Manager, Gasan Mamo Insurance

“We wanted to enable a self-service analysis of complex data to help us make decisions in a timely and proactive way. The introduction of QlikView within GMI enabled faster decision making processes; reduced time to data visibility and discovery and above all empowered the data analysts to generate insights in a user-friendly and self-service environment minimizing dependencies on the IT department.”

***Disclaimer: All products and company names mentioned herein may be trademarks of their respective owners. To the best of our knowledge, all information was correct at the time of publication. This information is subject to change without notice.

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