iMovo announces new partnership with Planday

iMovo, today announced its partnership with Planday, the online platform that helps businesses manage the logistics of their staff. With Planday, shift-based companies can easily create and share a schedule, communicate with employees, and handle HR processes.

Three reasons why the human touch still matters to customers

In the digital era, convenience, speed and accuracy are kings. Today’s customers don't have to call you in the middle of the night to know more about your product. All they have to do is access your website and collect the information for themselves. At the end of the day, we are still human and automation or digital platforms can never replace that completely. In fact, here are some reasons why businesses still need to incorporate the human touch in the way they serve customers.

BI Analytic Tools Help Business Organisations

Business organisations have been collecting customer data since time immemorial; whether on clay tablets, papyrus and subsequently paper. With the advent of computerisation most business organisations found themselves maintaining electronic systems designed and built to store and accumulate ever-growing amounts of raw customer data. Due to the way computer applications were then designed, it was not always easy to aggregate different systems, and the data they respectively stored, in an attempt to construct a single, unified, view of the customer.

Business Discovery – Business Intelligence Made Relevant

Business Intelligence has been evolving , like many other areas of technology, new entrants are challenging the status quo and have been fuelling a new paradigm in the way BI is used and deployed in ever smaller organisations...

Customer Service Trends In 2020

The better the customer experience you offer, the more business your company will do. To help you achieve a seamless customer experience process, here are the latest customer service trends to watch out for in 2020.

Big Data Trends for 2020

Big data is no longer a buzzword, and the benefits of embracing this technology among firms have ample amounts of documentation. The era of disruptive technology is changing the skills and tools available to employees. Companies now have access to new and innovative capabilities that will streamline their operations.

The Powerful Combination of AI and Big Data 

Most technological innovations are being driven by AI (Artificial Intelligence) and big data analytics. These fast-expanding innovations have seen rapid development over the years with no signs of slowing down. In fact, we are heading towards a future where these two technologies will be a part of every industry. 

Mistakes to avoid when using Big Data

In today’s data driven world, information is money. Businesses around the world are investing a considerable amount of resources to mine, store, and process data that can help them uncover important patterns and other trends.

The Impact of Big Data in Healthcare

Big data is already being leveraged in the Healthcare industry. Here are ways how its already benefiting the industry, and the latest trends to keep an eye on.

How to boost your business with Data Literacy

We’ve all heard that data has increased, mainly due to the advancement, availability and high usage of technology. Being able to access and understand as much of this data as possible, already indicates the value that someone, or a business, can get out of it. Nowadays, there are a lot of tools available to analyse data, most of which offer Artificial or Cognitive Intelligence to help even further by automating part of the data analysis.

Beginner’s Guide to Big Data

What is Big Data? What differentiates it from any other data? In reality, the answer is as simple as pure volume. Big Data is a self-explanatory term. What sets it apart from other data are the methods which we use to analyse it. Smaller scale data can be analysed using some functions and perhaps even by hand, but the larger your data the more difficult it will become to do that. We require specific tools and methodologies both to properly store the data as well as to get the most value out of it.

Three types of Big Data

Data can be defined as the characters, quantities or symbols that aid the operations performed by a computer. Data can be stored and shared in the form of electrical signals that are recorded on a range of devices. This can include optical, magnetic, or mechanical recording devices.  

How retailers can convert big data into smart data 

The internet has allowed retailers today to collect as much data as possible. Coupled with the beneficial systems such as cloud services, retailers can also store this data on a system that is virtually infinite. Plus, they even have the computing power now to actually process this data. 

The Cabin on the Lake: Data repositories for Business Analytics 

Big Data Analytics continues to help businesses thrive and grow by condensing the constant influx of data into a digestible, visual representation. A sometimes-overlooked aspect of Big Data is the proper repository needed to contain it.