iMovo announces new partnership with Planday

iMovo, today announced its partnership with Planday, the online platform that helps businesses manage the logistics of their staff. With Planday, shift-based companies can easily create and share a schedule, communicate with employees, and handle HR processes.

Three reasons why the human touch still matters to customers

In the digital era, convenience, speed and accuracy are kings. Today’s customers don't have to call you in the middle of the night to know more about your product. All they have to do is access your website and collect the information for themselves. At the end of the day, we are still human and automation or digital platforms can never replace that completely. In fact, here are some reasons why businesses still need to incorporate the human touch in the way they serve customers.

BI Analytic Tools Help Business Organisations

Business organisations have been collecting customer data since time immemorial; whether on clay tablets, papyrus and subsequently paper. With the advent of computerisation most business organisations found themselves maintaining electronic systems designed and built to store and accumulate ever-growing amounts of raw customer data. Due to the way computer applications were then designed, it was not always easy to aggregate different systems, and the data they respectively stored, in an attempt to construct a single, unified, view of the customer.

Business Discovery – Business Intelligence Made Relevant

Business Intelligence has been evolving , like many other areas of technology, new entrants are challenging the status quo and have been fuelling a new paradigm in the way BI is used and deployed in ever smaller organisations...

How to Keep Your Email Newsletters from Being Marked as Spam

Spam is considered as being unsolicited emails sent to a large number of people, and generally involves email advertising for a product or service. Spam affects businesses when sending emails to market their products and even when simply sending regular newsletters

Microsoft Dynamics CRM 2013 New Release

October 31st saw the release of the new Microsoft Dynamics CRM 2013. This new version introduces an entirely new look, several new features, and focuses on enhancing the social capabilities of the product while bringing together several different Microsoft technologies.

iMovo welcomes Christa Agius

iMovo is pleased to welcome Christa Agius in the role of Customer…

Feature sneak preview: The new ClickDimensions drag and drop email editor

ClickDimensions releases new versions of the Microsoft Dynamics CRM Marketing Automation solution every three months on January 15, April 15, July 15 and October 15. For the upcoming October release ClickDimensions will be delivering a new drag and drop email creation experience. The ClickDimensions drag and drop editor will make the task of creating your email newsletters easier than ever. It even has a fancy built-in image editor that lets you make all sorts of interesting changes to graphics. You can see more about the image editor here. Now let’s take a look at the new editor…

What does Big Data Mean for Marketing Teams?

To say that business data is increasing at a rapid pace would be an understatement. What does this significant growth in data, what is being referred to as big data, mean for marketing teams? How can it be used effectively to increase leads and drive revenue?

4 Things Businesses Should Automate To Increase Leads and Revenue

When communicating with their current and potential customers, many businesses nowadays are struggling. They are finding it difficult to communicate in a way that is personalised, targeted and more importantly, relevant with the hundreds, if not thousands of contacts forming part of their customer database.

QlikView.Next to be available in 2014

Qlik have just announced the company’s strategic roadmap to once again disrupt the BI industry with its next-generation platform to enable better decision making.

Social Media for Business – 5 Tips to Make it Work

Nowadays, social media has become one of the most powerful tools used to advertise a business. Almost every business has a Facebook page. It is a known fact that this media targets different people and hence a business has a bigger opportunity to attract new customers.

Business Intelligence: It’s about time!

“History,” according to the English singer-songwriter Sting, “will teach us nothing.” It is not an original judgment but one promoted by the German philosopher George Wilhelm Friedrich Hegel, who argued that history, as mere collective experience, teaches us nothing unless we analyse the past, observe and question events and be inclined to learn from outcomes.

The Loyalty Effect

You have just finished your regular shopping and approach the cashier to affect payment when you are asked the customary question, “Are you a member of our loyalty scheme? Do you have our loyalty card sir?”