BI Analytic Tools Help Business Organisations

Business organisations have been collecting customer data since time immemorial; whether on clay tablets, papyrus and subsequently paper. With the advent of computerisation most business organisations found themselves maintaining electronic systems designed and built to store and accumulate ever-growing amounts of raw customer data. Due to the way computer applications were then designed, it was not always easy to aggregate different systems, and the data they respectively stored, in an attempt to construct a single, unified, view of the customer.

Business Discovery – Business Intelligence Made Relevant

Business Intelligence has been evolving , like many other areas of technology, new entrants are challenging the status quo and have been fuelling a new paradigm in the way BI is used and deployed in ever smaller organisations...

iMovo announces new partnership with Planday

iMovo, today announced its partnership with Planday, the online platform that helps businesses manage the logistics of their staff. With Planday, shift-based companies can easily create and share a schedule, communicate with employees, and handle HR processes.

Three reasons why the human touch still matters to customers

In the digital era, convenience, speed and accuracy are kings. Today’s customers don't have to call you in the middle of the night to know more about your product. All they have to do is access your website and collect the information for themselves. At the end of the day, we are still human and automation or digital platforms can never replace that completely. In fact, here are some reasons why businesses still need to incorporate the human touch in the way they serve customers.

Introducing Sub Grids in Microsoft CRM2011

One striking upgrade introduced in Microsoft Dynamics CRM 2011 over its predecessor CRM 4.0, is the introduction of grids embedded into forms. This UI capability provides users with fast and powerful access to an entity’s related child entities with an in-built facility to create and edit items through the parent form. The image below shows a sub grid displaying a list of an account’s related contacts.

Where is the world going?

Watch the news or read the Economist and you have to believe these are the "Last Days" , just short of economic Armageddon. Makes one wonder whether starting up a business with this kind of news for company is such a bright idea after all...