It’s Valentine’s Day, does your customer love you?
We’ve all been there, you’re shopping online for a thoughtful…
Using CRM analytics to improve your business competitive advantage
Insights into customer data can give companies much-needed clarity…
How can you increase efficiency and constantly deliver quality in your business? The answer is automating repetitive, error-prone work.
Quality is paramount in business. Be it the quality of your products…
Easily manage multiple touchpoints with customers through these business tools to create an omnichannel experience
Did you know marketers that used three or more channels to run…
Improving CX strategies results in delighted customers that are more likely to be retained
In a human-to-human world, businesses that still have not turned…
The best practices for an effective Customer Experience in 2022
Organizations are forced to adjust their business strategies…
Digital Transformation Wrapped – the most visited articles in 2021
In our lives and businesses, the end of the year sign signifies…
Blocking out the noise - When should we use outliers in our analysis?
In a previous article, we investigated possible ways to spot…
RPA as an asset to reduce costs and increase productivity
Have your operational expenses increased? Are you experiencing…