iMovo announces new partnership with Planday

iMovo, today announced its partnership with Planday, the online platform that helps businesses manage the logistics of their staff. With Planday, shift-based companies can easily create and share a schedule, communicate with employees, and handle HR processes.

Three reasons why the human touch still matters to customers

In the digital era, convenience, speed and accuracy are kings. Today’s customers don't have to call you in the middle of the night to know more about your product. All they have to do is access your website and collect the information for themselves. At the end of the day, we are still human and automation or digital platforms can never replace that completely. In fact, here are some reasons why businesses still need to incorporate the human touch in the way they serve customers.

BI Analytic Tools Help Business Organisations

Business organisations have been collecting customer data since time immemorial; whether on clay tablets, papyrus and subsequently paper. With the advent of computerisation most business organisations found themselves maintaining electronic systems designed and built to store and accumulate ever-growing amounts of raw customer data. Due to the way computer applications were then designed, it was not always easy to aggregate different systems, and the data they respectively stored, in an attempt to construct a single, unified, view of the customer.

Business Discovery – Business Intelligence Made Relevant

Business Intelligence has been evolving , like many other areas of technology, new entrants are challenging the status quo and have been fuelling a new paradigm in the way BI is used and deployed in ever smaller organisations...

RPA as an asset to reduce costs and increase productivity

Have your operational expenses increased? Are you experiencing…

RPA at work – the revolution for business processes

Robotic process automation has been revolutionizing the organizational…

Is RPA a threat to your career?! The purpose is to help, not replace.

With the rise of automation, many have speculated about the effects…

iMovo Limited appoints Solution Sales Consultant for its CRM business based in Portugal

iMovo Limited – Paola, Malta – October, 2021:  Digitalisation…

RPA – Why Process Automation can Transform Your Business?!

One of the most exciting developments of the past decade has…

Portugal commits to Digital Transformation and opens opportunities

Digital transformation is a key driver of the transition from…

Your Customers Expect Digital Transformation

The need to undertake digital transformation has pushed forth the agendas for companies looking to change their business models and become more competitive. The key to success is continuing to innovate and come up with new digital solutions. Implementing the right approach will make businesses stronger and more customer-centric than before.

iMovo Limited announces new partnership with AI company Cleverly

iMovo Limited, a thought leader in Customer Experience (CX) & Digitalisation, today announced the signing of a Memorandum of Understanding (MOU) with Cleverly.ai which provides an Artificial Intelligence (AI) based solution for enhanced customer service.

iMovo and Salesforce partner up for another successful event

iMovo, a leader in Customer Experience Management recently organised a seminar titled ‘Supercharge your business: Find, Win and Keep your customers’ in collaboration with Salesforce, the world’s number one CRM platform.