Understanding Customer Experience and why it matters
0 Comments
/
Customer experience refers to the customer’s overall perception…
How to improve your Customer Experience with the right solution
A business can only survive and thrive in the long run by making…
Customer Experience Trends – What do customers want in 2022?
Customers have evolved tremendously over time, and the COVID-19…
It’s Valentine’s Day, does your customer love you?
We’ve all been there, you’re shopping online for a thoughtful…
Improving CX strategies results in delighted customers that are more likely to be retained
In a human-to-human world, businesses that still have not turned…
The best practices for an effective Customer Experience in 2022
Organizations are forced to adjust their business strategies…
Turn and Face the Change - How does the post-covid corporate environment look like?
All too often, change occurs in small, incremental, and sometimes…
Top 5 digital transformation trends for success in 2021 and beyond
Technology is rapidly changing and transforming the way we live…
Benefits of CRM in 2021
Why should your company use a CRM (customer relationship management) system in 2021? If you are wondering, you are in the right place. From improving customer relationships and collaboration between all your teams, CRM provides many benefits that you can take advantage of.
Accelerating Business Transformation through RPA
We’ve been hearing a lot about RPA in recent times. However, just like many buzzwords, we do not always know what it means or what it incorporates. Simply put, RPA or Robotic Process Automation is the use of a robot or machine to perform actions as humans would without human intervention. Once a robot is programmed to do a task, it can do it repetitively without stopping and without error.