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Benefits of CRM in 2021

Why should your company use a CRM (customer relationship management) system in 2021? If you are wondering, you are in the right place. From improving customer relationships and collaboration between all your teams, CRM provides many benefits that you can take advantage of.

Accelerating Business Transformation through RPA

We’ve been hearing a lot about RPA in recent times. However, just like many buzzwords, we do not always know what it means or what it incorporates. Simply put, RPA or Robotic Process Automation is the use of a robot or machine to perform actions as humans would without human intervention. Once a robot is programmed to do a task, it can do it repetitively without stopping and without error.