Improving CX strategies results in delighted customers that are more likely to be retained
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In a human-to-human world, businesses that still have not turned…
The best practices for an effective Customer Experience in 2022
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Benefits of CRM in 2021
Why should your company use a CRM (customer relationship management) system in 2021? If you are wondering, you are in the right place. From improving customer relationships and collaboration between all your teams, CRM provides many benefits that you can take advantage of.
Accelerating Business Transformation through RPA
We’ve been hearing a lot about RPA in recent times. However, just like many buzzwords, we do not always know what it means or what it incorporates. Simply put, RPA or Robotic Process Automation is the use of a robot or machine to perform actions as humans would without human intervention. Once a robot is programmed to do a task, it can do it repetitively without stopping and without error.
Impact of Technology on the Online Gambling Industry in 2021
The iGaming industry wouldn’t have existed if it weren’t for the technological advancements and innovations. It includes businesses that let their customers enter lotteries, play casino games, and bet on sports over the internet.
Jackpot! Lessons for the iGaming Industry
It is increasingly difficult for companies to stand out. In the iGaming world where the next gaming option is just a click or a download away, exceptional customer service is key in retaining customers and ensuring their loyalty.
Artificial Intelligence – From Server to Table
AI can customize the experience for every customer and give the customers the assistance they need and deserve. Thanks to AI, you not only have a powerful customer and employee support set of solutions in your hands but an added marketing tool as well. Companies today need to take the next step and implement AI tools in their customer support strategy.
Your Customers Expect Digital Transformation
The need to undertake digital transformation has pushed forth the agendas for companies looking to change their business models and become more competitive. The key to success is continuing to innovate and come up with new digital solutions. Implementing the right approach will make businesses stronger and more customer-centric than before.