Turn and Face the Change - How does the post-covid corporate environment look like?
0 Comments
/
All too often, change occurs in small, incremental, and sometimes…
Top 5 digital transformation trends for success in 2021 and beyond
Technology is rapidly changing and transforming the way we live…
iMovo achieves 'Zendesk Master Implementation Partner' status
iMovo Limited is pleased to announce it has reached yet another milestone and has achieved the 'Zendesk Master Implementation Partner' status – the highest Tier that can be achieved within the Zendesk Partner Community.
AI-Human Collaboration: The Future of Customer Service Management
Customer service management is gradually evolving, moving from its traditional ways where a customer had to wait for a service representative to answer the same questions over and over again. This was tiring to even think of. But things are changing for the better, and the process is no longer this tedious.
Big Data is drastically changing the iGaming landscape
Big data is transforming a wide variety of industries, including iGaming, as it gives companies the opportunity to introduce significant changes to their services. Here are a handful of ways big data is changing the iGaming landscape.
AI in Future Workplaces
Artificial intelligence is the latest buzzword in corporate corridors. AI holds tremendous promise for both small and big businesses. It can help companies get answers to some of the most difficult questions that have been haunting them for years.
What to watch out for before running a Multilingual Help Desk
You are ready: you have all the content ready in your language, you learnt how to create dynamic content* in Zendesk, and you are looking forward to using your first placeholder - regardless of the language your customers speak. But before you dive in, let's make sure you don't make any of these common mistakes.
The Beginner's Guide to Running a Multilingual Help Desk
The following guide will help you be well-equipped to quickly and effortlessly venture on setting up a multilingual help desk and, most importantly, connect with your customers all around the globe.
iMovo partners up with DigitalGenius - The Artificial Intelligence (AI) Platform for Customer Service
iMovo, a leader in Customer Experience Management (CEM), Big Data Analytics, Workforce Management and DigitalGenius, the Artificial Intelligence (AI) platform for customer service, today announced a new partnership that will allow them to help organisations improve their customer service operations, create new efficiencies and generate value and cost savings through the adoption of Artificial Intelligence (AI).
3 Ways in which AI is Transforming Customer Service
AI can provide a wide array of benefits to businesses in general, but even more so, to the customer service industry. By harnessing the power of AI, businesses can provide better, more effective, and more cost-efficient customer service.