iMovo announces new partnership with Planday

iMovo, today announced its partnership with Planday, the online platform that helps businesses manage the logistics of their staff. With Planday, shift-based companies can easily create and share a schedule, communicate with employees, and handle HR processes.

Three reasons why the human touch still matters to customers

In the digital era, convenience, speed and accuracy are kings. Today’s customers don't have to call you in the middle of the night to know more about your product. All they have to do is access your website and collect the information for themselves. At the end of the day, we are still human and automation or digital platforms can never replace that completely. In fact, here are some reasons why businesses still need to incorporate the human touch in the way they serve customers.

BI Analytic Tools Help Business Organisations

Business organisations have been collecting customer data since time immemorial; whether on clay tablets, papyrus and subsequently paper. With the advent of computerisation most business organisations found themselves maintaining electronic systems designed and built to store and accumulate ever-growing amounts of raw customer data. Due to the way computer applications were then designed, it was not always easy to aggregate different systems, and the data they respectively stored, in an attempt to construct a single, unified, view of the customer.

Business Discovery – Business Intelligence Made Relevant

Business Intelligence has been evolving , like many other areas of technology, new entrants are challenging the status quo and have been fuelling a new paradigm in the way BI is used and deployed in ever smaller organisations...

iMovo Limited announces new partnership with AI company Cleverly

iMovo Limited, a thought leader in Customer Experience (CX) & Digitalisation, today announced the signing of a Memorandum of Understanding (MOU) with which provides an Artificial Intelligence (AI) based solution for enhanced customer service.

iMovo – 10 years on in a fast-changing world

On this day we celebrate our ten year anniversary and here are a few words on our journey that got us where we are today.

Promoting Education and Social Integration – iMovo Ltd. helps residents of Dar Osanna Pia realise their potential.

At iMovo, we are aware of the challenges that people less fortunate than ourselves and perhaps unable to live safely in their own country, face. It is for this reason, that as a responsible corporate citizen, iMovo has chosen to focus its Corporate Social Responsibility (CSR) activities on Education and Social Integration.

iMovo achieves ‘Zendesk Master Implementation Partner’ status

iMovo Limited is pleased to announce it has reached yet another milestone and has achieved the 'Zendesk Master Implementation Partner' status – the highest Tier that can be achieved within the Zendesk Partner Community.

iMovo becomes First Premier Implementation Partner for Zendesk in EMEA

iMovo Ltd, an acknowledged leader in Customer Experience Management (CEM), Business Intelligence (BI), Workforce Management (WFM) and Artificial Intelligence (AI), is pleased to announce that it has achieved Zendesk Premier Implementation Partner status, the first such partner in the EMEA region to do so.

iMovo Limited welcomes GO Plc CEO, Mr Nikhil Patil

It was a pleasure to have recently hosted Mr Nikhil Patil, the CEO of GO Plc at our offices. During the visit, Mr Patil met with key executives as well as the Chairman of iMovo, Ing Philip Micallef and was given a briefing of iMovo’s current local and foreign operations, as well as an in-depth brief as to the nature of the services of the company and its key goals for the future.

iMovo Announces New Appointment as Master Value Added Reseller for Talend

iMovo and Talend, a global leader in cloud integration solutions, are stepping up their partnership with the signing of a Master Value Added Reseller agreement, supporting organisations’ digital transformation projects in some countries in EMEA, including Cyprus, Greece, Malta, North Africa and Turkey.

The adventures of Hadrian: El Camino de Santiago

Hadrian Sammut, Chief Officer of Advisory and Projects at iMovo, recently completed the Camino de Santiago. This interview highlights his motivations and preparations (if any) for the trip, the peaks and valleys of the walk, and his plans for future adventures - when he recovers from this one, that is.  

Experienced Executive joins iMovo’s Board of Directors – Philip Micallef

iMovo is pleased to announce that it has appointed Mr. Philip Micallef as a member of the company board of directors. This executive appointment further reinforces and strengthens iMovo’s growth plans and its efforts to bring innovation and choice to the market.

iMovo appointed Premier Solution Provider for Zendesk in EMEA

iMovo is pleased to announce that it has been appointed as a Zendesk Premier Solution Provider in the EMEA region – the highest level of achievement for a Zendesk Partner.