iMovo announces new partnership with Planday

iMovo, today announced its partnership with Planday, the online platform that helps businesses manage the logistics of their staff. With Planday, shift-based companies can easily create and share a schedule, communicate with employees, and handle HR processes.

Three reasons why the human touch still matters to customers

In the digital era, convenience, speed and accuracy are kings. Today’s customers don't have to call you in the middle of the night to know more about your product. All they have to do is access your website and collect the information for themselves. At the end of the day, we are still human and automation or digital platforms can never replace that completely. In fact, here are some reasons why businesses still need to incorporate the human touch in the way they serve customers.

BI Analytic Tools Help Business Organisations

Business organisations have been collecting customer data since time immemorial; whether on clay tablets, papyrus and subsequently paper. With the advent of computerisation most business organisations found themselves maintaining electronic systems designed and built to store and accumulate ever-growing amounts of raw customer data. Due to the way computer applications were then designed, it was not always easy to aggregate different systems, and the data they respectively stored, in an attempt to construct a single, unified, view of the customer.

Business Discovery – Business Intelligence Made Relevant

Business Intelligence has been evolving , like many other areas of technology, new entrants are challenging the status quo and have been fuelling a new paradigm in the way BI is used and deployed in ever smaller organisations...

Tips to avoid an understaffed workforce during peak season

Peak season is almost here and you’re obviously planning to ramp up your operations in order to keep up with market demand. Obviously, this is one of those periods where you need to make sure you’ve got a large enough workforce to handle the pressure. Here are some tips to aovid an understaffed workforce.

Workforce & Schedule Management – A key to a happier and more flexible workforce

Managing time is a big part of managing people. Like everything in life, shift work is a gentle balancing act and creating work schedules is not an easy task. It’s rare that everybody gets the shift they want, and if you manage hourly employees, you know how many issues can come up when you’re trying to schedule shifts. Predicting busy times and arranging for staff accordingly doesn’t always go smoothly.

Workforce Management Processes that cannot be ignored 

Efficiency is something that businesses have targeted since the beginning. It’s one of those requirements that aren’t likely to change. That’s why we have technological solutions in the first place – to make businesses more efficient and reduce unnecessary expenditure.  

Workforce Management Software may be the solution to a better workplace environment 

Good schedules provide a range of benefits such as reducing the cost of labour, generate more sales, and improve customer satisfaction. But, more importantly, they can make your employees happier and help establish a healthier workplace. Here’s how WFM can help create a healthier workplace.  

Top trends in modern Workforce Management 

The way people work continues to change and that means the way we manage the workforce needs to play catch-up. Speaking of changes in the workforce, here are the most significant workforce management trends that we can expect to see in the near future.  

Five ways in which a Workforce Management System facilitates HR departments 

Workforce management is a set of management tools and structures that allow businesses to monitor and manage their workforce, assess performances, manage salaries and work benefits, manage field service activities and deploy manpower more efficiently. The basic objective is to optimise the work output from the employees based on demand-based scheduling.