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How to boost your business with Data Literacy

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We’ve all heard that data has increased, mainly due to the advancement, availability and high usage of technology. Being able to access and understand as much of this data as possible, already indicates the value that someone, or a business, can get out of it. Nowadays, there are a lot of tools available to analyse data, most of which offer Artificial or Cognitive Intelligence to help even further by automating part of the data analysis.
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Questions to ask before implementing a customer experience management program

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Boosting customer experience (CX) is on every business’s to-do list these days, and it’s no surprise why. When faced with fierce competition, exceeding customer expectations by delivering superior value through overall customer experience can give a company a definite Unique Selling Point (USP).
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On proper business problem scoping

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Problem solving comes before software development. The intricacies that businesses have, requires knowledge on many different domains; Domains which are way beyond the scoping of technology and are closely related to specific business operations and human behavior.
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Project Management - Old Dog, New Tricks.

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Mention the word “project” and more often than not this will conjure up images of dismal failure and fiascos. The popular press just loves to expose the demise of major projects through overspending and late delivery. More often than not such stories chronicle serious inefficiency and mismanagement on the part of those responsible for the implementation of the project.