iMovo announces new partnership with Planday

iMovo, today announced its partnership with Planday, the online platform that helps businesses manage the logistics of their staff. With Planday, shift-based companies can easily create and share a schedule, communicate with employees, and handle HR processes.

Three reasons why the human touch still matters to customers

In the digital era, convenience, speed and accuracy are kings. Today’s customers don't have to call you in the middle of the night to know more about your product. All they have to do is access your website and collect the information for themselves. At the end of the day, we are still human and automation or digital platforms can never replace that completely. In fact, here are some reasons why businesses still need to incorporate the human touch in the way they serve customers.

BI Analytic Tools Help Business Organisations

Business organisations have been collecting customer data since time immemorial; whether on clay tablets, papyrus and subsequently paper. With the advent of computerisation most business organisations found themselves maintaining electronic systems designed and built to store and accumulate ever-growing amounts of raw customer data. Due to the way computer applications were then designed, it was not always easy to aggregate different systems, and the data they respectively stored, in an attempt to construct a single, unified, view of the customer.

Business Discovery – Business Intelligence Made Relevant

Business Intelligence has been evolving , like many other areas of technology, new entrants are challenging the status quo and have been fuelling a new paradigm in the way BI is used and deployed in ever smaller organisations...

iMovo Limited establishes a presence in Portugal

iMovo Limited announced today, that it has established a presence in Portugal. This investment will allow the company to further develop and strengthen its international business segment. Prior to this new venture, approximately a third of iMovo’s revenue was derived from its broad and high-profile customer base within markets such as the UK, France, Italy, Spain, Greece, Cyprus and the Middle East.

iMovo – 10 years on in a fast-changing world

On this day we celebrate our ten year anniversary and here are a few words on our journey that got us where we are today.

Promoting Education and Social Integration – iMovo Ltd. helps residents of Dar Osanna Pia realise their potential.

At iMovo, we are aware of the challenges that people less fortunate than ourselves and perhaps unable to live safely in their own country, face. It is for this reason, that as a responsible corporate citizen, iMovo has chosen to focus its Corporate Social Responsibility (CSR) activities on Education and Social Integration.

How businesses can leverage technology to recover after COVID-19

When considering implementing RPA, one should not just look at the short-term financial gains, particularly if those are simply a result of labour savings. That approach does not do justice to the power of the software, because there are multiple business benefits.

3 AI Trends To Watch for In 2020

Artificial intelligence holds immense promise in almost every major field, including healthcare, manufacturing, education, and finance. It is already helping us in every area of our lives and i is still evolving. To get your business AI-ready, you need to keep an eye on the latest trends. With that thought in mind, here are a few AI trends to watch for in 2020.

Customer Service Trends In 2020

The better the customer experience you offer, the more business your company will do. To help you achieve a seamless customer experience process, here are the latest customer service trends to watch out for in 2020.

Tips to get your business AI-ready 

AI has already infiltrated many areas of our lives. From manufacturing to healthcare, almost all major industries are using AI in some form or another. Researchers eulogize AI as the technology of the future. Many believe that the rapid adoption of AI will hold the key to improving customer satisfaction in the future.

iMovo Announces New Partnership with Snowflake

We are proud to announce that we have partnered up with Snowflake. Snowflake is a fully managed service with a pay-as-you-go-model that works on structured and semi-structured data. Its unique architecture delivers proven breakthroughs in performance, concurrency and simplicity. For the first time, multiple groups can access millions of gigabytes of data at the same time, up to 200 times faster and 10 times less expensive than traditional data warehouse solutions.

Key Questions IT Leaders Should Ask About their CRM Solution

There are several responsibilities that the average IT leader takes on. One of them is to balance the cost of investing in new solutions while making the most of what their enterprise already uses. Now, with all the focus on boosting customer loyalty and engagement, IT leaders are forced to find easier ways to manage data and put an end to data silos. That’s where CRM solutions come in and IT leaders would be wise to consider them as strategic tools for the future. But before investing, there are a few key questions that need to be asked.

The Growing Importance of AI in Banking

The next big change being anticipated in banking is the use of Artificial Intelligence (AI). There has been a lot of speculation regarding the merger of banking with AI technology. While some people are concerned about the potential of AI to cut down countless number of jobs, others are anticipating smarter and more secure banking with AI.