iMovo announces new partnership with Planday

iMovo, today announced its partnership with Planday, the online platform that helps businesses manage the logistics of their staff. With Planday, shift-based companies can easily create and share a schedule, communicate with employees, and handle HR processes.

Three reasons why the human touch still matters to customers

In the digital era, convenience, speed and accuracy are kings. Today’s customers don't have to call you in the middle of the night to know more about your product. All they have to do is access your website and collect the information for themselves. At the end of the day, we are still human and automation or digital platforms can never replace that completely. In fact, here are some reasons why businesses still need to incorporate the human touch in the way they serve customers.

BI Analytic Tools Help Business Organisations

Business organisations have been collecting customer data since time immemorial; whether on clay tablets, papyrus and subsequently paper. With the advent of computerisation most business organisations found themselves maintaining electronic systems designed and built to store and accumulate ever-growing amounts of raw customer data. Due to the way computer applications were then designed, it was not always easy to aggregate different systems, and the data they respectively stored, in an attempt to construct a single, unified, view of the customer.

Business Discovery – Business Intelligence Made Relevant

Business Intelligence has been evolving , like many other areas of technology, new entrants are challenging the status quo and have been fuelling a new paradigm in the way BI is used and deployed in ever smaller organisations...

AI and its impact on the workplace 

Is the technological progress and Artificial Intelligence really a cause for concern at the pace of work? Will robots take our jobs?

Ten Tethered Red Balloons (Part 1)

As a company specialising in Customer Experience Management (CEM), a field of client analysis that encompasses the relatively modern medium of social networks, there is one particular question that we, at iMovo, get asked more often than any other.  This question revolves around the hype of social media and this is where the story of the ten red balloons starts.

Top Five Business Intelligence trends for 2018 and 2019

The Business Intelligence(BI) space has been morphing and growing rapidly over the last few years and therefore new trends and practices are always coming up. Here are the top five trends that we should look out for in 2019 and the rest of 2018.

Visualising the World Cup 2018 predictions with Tableau

The World Cup has come and gone, 4 weeks of back-to-back games resulting in a culmination of the 2 best teams playing it out for the trophy. As with many companies nowadays, the iMovians wanted to get in on the World Cup action and submitted their predictions for the entire tournament from the Group stages all the way until the Final.

Qlik Sense June 2018 Release is here

The much-anticipated Qlik Sense June 2018 Release is here and it is packed with many great new features! From advancements in Augmented Intelligence (AI), to impressive new features around accelerated self-service, this release is helping users get to insights much faster.

#HandsOnTalend – Integration Cloud – Your First Job – Best Practice and Metadata

As we learnt in our last article, the process of creating a project and creating a workflow is quite simple, however, the most important part of the flow will always be the Job. Whereas not directly, part of Integration Cloud, it is an important element within it.

Zendesk Actions for Slack

Slack, has quickly become the defacto internal messaging tool for a variety of companies in a variety of sectors not only because of its ease of use, but also because of its ability to integrate with other systems used internally. A system that allows the user to carry out actions in another system seamlessly, efficiently, and effectively is a godsend, and here one can draw parallels with Zendesk. 

#HandsOnTalend – Integration Cloud – Getting Started

Getting started on a new product can sometimes seem daunting but Talend Integration Cloud makes it seamless. The platform, now in version 7, provides an easy to use and understand interface.

What is Blockchain technology and why does it matter? 

If you haven’t been living under a rock, you have probably heard of words like “cryptocurrency” and “bitcoin”. Even though the first cryptocurrency, Bitcoin has been around for the past 9 years, it has increasingly attracted a lot of attention today. In order to understand fully how cryptocurrencies work, you must understand the technology that powers it all – blockchain technology. 

Pitfalls of neglecting workforce management

Managing people can be gruelling at times. That’s why it’s a wise idea to invest in workforce management solutions. These solutions just make things a whole lot easier. If you’re still sceptical, let’s look at a few practical examples and see what happens when you fail to implement workforce management.