iMovo announces new partnership with Planday
iMovo, today announced its partnership with Planday, the online platform that helps businesses manage the logistics of their staff. With Planday, shift-based companies can easily create and share a schedule, communicate with employees, and handle HR processes.
Three reasons why the human touch still matters to customers
In the digital era, convenience, speed and accuracy are kings. Today’s customers don't have to call you in the middle of the night to know more about your product. All they have to do is access your website and collect the information for themselves. At the end of the day, we are still human and automation or digital platforms can never replace that completely. In fact, here are some reasons why businesses still need to incorporate the human touch in the way they serve customers.
BI Analytic Tools Help Business Organisations
Business organisations have been collecting customer data since time immemorial; whether on clay tablets, papyrus and subsequently paper. With the advent of computerisation most business organisations found themselves maintaining electronic systems designed and built to store and accumulate ever-growing amounts of raw customer data. Due to the way computer applications were then designed, it was not always easy to aggregate different systems, and the data they respectively stored, in an attempt to construct a single, unified, view of the customer.
Business Discovery – Business Intelligence Made Relevant
Business Intelligence has been evolving , like many other areas of technology, new entrants are challenging the status quo and have been fuelling a new paradigm in the way BI is used and deployed in ever smaller organisations...
Workforce Management and AI
Workforce management, in a nutshell, is simply the managing of a workforce to make it as productive as possible. However, workforce management, when broken down, is actually made up of several processes and techniques.
Why employee Performance Management is important
Performance Management refers to a set of strategies and processes that help companies manage their employees and their productivity. With these strategies and processes, companies gain the ability to extract the best out of their employees. Here are a few more reasons why Performance Management is necessary for any organization.
Pitfalls of neglecting workforce management
Managing people can be gruelling at times. That’s why it’s a wise idea to invest in workforce management solutions. These solutions just make things a whole lot easier. If you’re still sceptical, let’s look at a few practical examples and see what happens when you fail to implement workforce management.
Workforce Management Software may be the solution to a better workplace environment
Good schedules provide a range of benefits such as reducing the cost of labour, generate more sales, and improve customer satisfaction. But, more importantly, they can make your employees happier and help establish a healthier workplace. Here’s how WFM can help create a healthier workplace.
Mobile-Centric Workforce Management – Tips and Ideas
It’s obvious that most people across the world have gone mobile,…
Top trends in modern Workforce Management
The way people work continues to change and that means the way we manage the workforce needs to play catch-up. Speaking of changes in the workforce, here are the most significant workforce management trends that we can expect to see in the near future.
Five ways in which a Workforce Management System facilitates HR departments
Workforce management is a set of management tools and structures that allow businesses to monitor and manage their workforce, assess performances, manage salaries and work benefits, manage field service activities and deploy manpower more efficiently. The basic objective is to optimise the work output from the employees based on demand-based scheduling.