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Qlik gives everyone in your workforce the power to make discoveries in your data – so you can transform your business and take the lead. QlikView and Qlik Sense share the same engine and a number of core capabilities, but there are differences that reflect both advances in technology and the evolution of customer needs in the market. Join us on the 13th of February for a workshop which, apart from giving you a brief overview on the Qlik platform,…Find out more »
Today's customers have high standards, they expect a tailored and proactive customer service, but for a growing company, providing reliable and consistent service can be difficult.
Join us on Tuesday, 26th of March to learn about the latest trends and innovations in Customer Experience: From artificial intelligence and social customer service to the evolution of CX and consumer trends.
In today’s data-driven world, it’s important for leaders to evaluate how emerging trends—from smart technologies to the proliferation of data literacy—will shape how people understand their data, measure performance, and collectively take their organisation to the next level. Tableau 2019.1 has just been released across all its products. This is the biggest release yet and it includes a slew of new features including ‘Ask Data’ where you can use natural processing language to ask your data questions, without needing prior…Find out more »
A successful data strategy isn’t just about data management or governance methods. A successful data strategy aligns with the company’s business goals, supports business execution details, and aligns with the analytics and data sharing needs of the company. Join us on the 8th of October to learn about building a successful data strategy; what it means, what the essential components are and why it is important for businesses.Find out more »
In today’s data driven world, it is crucial for your ogranisation to have a system which helps you innovate, scale and grow your business. Data needs to be accessed instantly and insights need to be generated quickly. One way to go around this is to embark on a data journey. A data journey will allow businesses to understand their data; from where it is coming from, the transformations it has to go through, how it is stored so that it can…Find out more »
In our previous data series events, we delved into the data strategy and data journey, discussing what the essential components are and why they are important for businesses. Now it is time to explore the art behind data science, the ethical issues around it, and how to make smarter business decisions through data modelling. The iMovo Data Series is a series of seminars designed to inform, educate and bring together C-Level Professionals, Senior Executives &…Find out more »
The customer’s journey has changed significantly from what it used to be. Customers have become more present online and are choosing online alternatives for shopping, information, conducting business and talking to family and friends. This webinar focuses on the invisible customer, and getting to know your customer's needs and wants simply through the data - making sense of the data chaos.Find out more »
Your customers spend more of their online time on social media than on any other channel. Sensitive posts on social media can quickly impact Casino's brand perception and revenues so it is important to not only monitor social posts to gather market intelligence but to manage and build your community by participating in the conversations. Join us during this webinar, as we share our thoughts on how to leverage the social media networks to tune into customer sentiment and improve…Find out more »
In a short period of time, COVID-19 has changed the lives of many people all around the world. In an effort to protect ourselves and our loved ones against the coronavirus, ‘social distancing’ has become the norm; and businesses have had to rethink their customer experience strategy. Join us during this webinar as we share thoughts on how COVID-19 has changed the way we communicate, and together discuss how we can help you to have a holistic view of your…Find out more »
Fill in the form down below to save your seat. Join us on Thursday June 2nd at Urban Valley Resort to learn more about the latest trends and technologies that will help you unlock new value and grow your business. Processes like KYC and compliance are critical functions for any business moving forward. The way we engage a customer and define their identity not only ensures customer trust, but also fosters loyalty and retention. This is true for any business, but…Find out more »