iMovo has just announced a new partnership with Zendesk – a market leader in the customer service software arena.
Zendesk is a provider of proven, cloud-based help-desk and customer-service software. The company provides a unique approach to customer engagement, enabling organisations to listen, respond and delight their customers in a fast and easy manner. More than 30,000 Zendesk customers, including Adobe and Sony, trust Zendesk with their customers.
iMovo see this partnership as a natural step in their mission to be the thought leader for organisations that want to build profitable, long-term relationships with their customers.
“At iMovo, we strive to provide capabilities that lead to our customers’ success – and that is why we partner with other innovative companies like Zendesk,” said Pierre Mallia, managing director of iMovo. “Zendesk was a natural choice for us. While industry averages point to low customer satisfaction, Zendesk customers experience positive ratings for over 86% of their interactions. We are looking forward to work with companies that are interested in boosting their customer service levels.”