Quality is paramount in business. Be it the quality of your products or the quality of your internal processes, success relies on good quality. Every business is always on a quest to boost quality and performance. And automation using tools like RPA is helping them achieve this. RPA or Robotic Process Automation is transforming businesses in many ways, from increasing productivity to cutting down costs. About 70 to 80% of all rule-based processes in every business can be automated, yet many businesses are missing nearly 50% of their automation opportunities.
Businesses that have adopted RPA, though, have also reaped the benefits. According to a Deloitte Global RPA survey from 2018, most organizations that adopted RPA saw improved productivity, quality, accuracy, compliance, and cost reduction. Professionals often fear that RPA might soon begin to replace the human workforce, but in reality, RPA and humans work together to achieve great results for a business. RPA assists human workers, accelerates their manual tasks, and minimizes errors, making processes more efficient.
Benefits of automating manually dense work in businesses
RPA offers some great benefits that contribute towards improving the quality of a business. Some of the major benefits that businesses enjoy with RPA adoption are listed below.
Precision and elimination of errors
Robotic Process Automation is known to eliminate errors from processes and increase precision. As bots are programmed to follow a process step-by-step based on fixed rules, the chances of errors are nil as long as the inputs are correct. The same processes, when carried out by humans, are prone to errors because humans may falter in following rules, unlike programmed bots. Bots follow specifications accurately and result in high precision, high-quality outputs.
Consistency in quality
Just like errors, human workers may also struggle to maintain consistency. But with RPA, maintaining consistency and quality is a lot easier. Once programmed, RPA tools will execute a process the same way every single time. They do not interfere with other systems and are able to deliver the same level of quality every time.
Robotic Process Automation can improve productivity in an organization by carrying out rule-based tasks much faster. RPA tools can reduce the time required to carry out repetitive and menial tasks like data entry, data transfer, etc. As a result, the human workforce needs to devote much less time to mechanical tasks like these and shift their attention to more meaningful work. RPA helps employees get more done in less time. Completing rule-based tasks in fewer time results in more productivity from the human workforce, as they are able to devote more time to growth-oriented work.
Automation with the help of RPA also helps businesses improve their compliance with governance rules and regulations. Governance controls can be set in RPA bots that ensure better compliance with regulations. From data security protocols to financial controls, various governance rules can be put in place to make sure that the bots work within the premises of the regulatory requirements.
RPA adoption can significantly reduce operating costs for businesses. As RPA bots can take over most of the rule-based tasks, complete them in shorter durations and work 24 hours a day, they can be far more cost-effective than hiring a new employee for fulfilling the same tasks. RPA optimizes the use of resources as well, further reducing business costs.
How to use automation to boost your business overall productivity?
There can be different use cases for RPA in different businesses. There are a few ways that almost any business can implement automation to achieve better outcomes. Here are some of those uses of RPA.
- RPA can be used to increase productivity by accelerating certain process and reducing error-margins. These features come in particularly handy in finance and accounting, billing and invoicing, data entry, data migration and processing, etc.
- RPA can be used for software testing to ensure that a new software meets quality and compliance standards.
- Automation using RPA can be used to improve customer interactions with automated responses and triggers to reach out to prospects at the right moment.
- RPA can be used to improve data security and disaster recovery with automated data backups
- RPA can make logistics and supply chains more efficient with automated task assignments, route optimization, inventory management and more.
- Automation also helps with tasks like drawing product pricing comparisons for manufacturing industries.
These are only a few of the applications of RPA for boosting quality in business. The scope of automation is endless and new technology is surfacing every second day. Businesses that can leverage these technologies to improve their outcomes are sure to be ahead of their game in this highly competitive arena. Tell us what are your business goals and needs and we will provide you with the proper digitalisation tools, book a free consultation.