Digital Transformation wrapped: The most popular articles of 2022

Throughout the year, we have shared our knowledge and experience in digital transformation. We firmly believe that tackling this topic will boost your confidence as you face a new year and new challenges, turning adversity into opportunity. To help you with this, we have compiled a list of our most popular articles of 2022, covering important topics, and giving you guidance for your plans in 2023.

How the evolution of Customer Experience optimised businesses

To know the word customer experience optimisation, we should…

How to know it’s time to ditch spreadsheets and switch to a CRM Solution?

If your small business handles limited data, spreadsheets may…

The rise of Process Automation

Robotic process automation (RPA), a software tech, is revolutionizing…

CRM strategies provide the customer insights and tools that generate revenue

Customer relationship management (CRM) strategies and software…

How will Customer Experience (CX) evolve in 2022?

Customer Experience (CX) has come a long way, and in 2022, it's…

It’s time to implement a Data Strategy – Here are the 5 reasons why

Globalization and technology have spurred the modern world, making…

Why are innovative banks turning into customer-centric businesses?

Even though banking services are targeted toward the customers,…

Pillars for effectively managing your remote team

The spread of the Covid 19 virus in Malta in early 2020 took…

Understanding Customer Experience and why it matters

Customer experience refers to the customer’s overall perception…