How will Customer Experience (CX) evolve in 2022?

Customer Experience (CX) has come a long way, and in 2022, it's…

It’s time to implement a Data Strategy – Here are the 5 reasons why

Globalization and technology have spurred the modern world, making…

Why are innovative banks turning into customer-centric businesses?

Even though banking services are targeted toward the customers,…

Pillars for effectively managing your remote team

The spread of the Covid 19 virus in Malta in early 2020 took…

Understanding Customer Experience and why it matters

Customer experience refers to the customer’s overall perception…

Common Business Intelligence implementation mistakes and how to avoid them

Many businesses of all shapes and sizes are now using Business…

How to improve your Customer Experience with the right solution

A business can only survive and thrive in the long run by making…

Customer retention is easier (or more likely) with a proper CRM strategy

Customer relationship management (CRM) is a software system that…

Azure Data Factory – Integrate all your data

In the age of Big Data, raw data is often disorganized and stored…

How does BI (Business Intelligence) impact your business?

Business intelligence (BI) refers to the technical and procedural…