The Customer Success Platform to grow your business
Salesforce is the world’s #1 customer relationship management (CRM) platform. Its cloud-based, CRM applications for sales, service, marketing, and more don’t require IT experts to set up or manage — simply log in and start connecting to customers in a whole new way.
Customer relationship management (CRM) is a technology for managing all your company’s relationships and interactions with customers and potential customers. The goal is simple: Improve business relationships. A CRM system helps companies stay connected to customers, streamline processes, and improve profitability.
When people talk about CRM, they are usually referring to a CRM system, a tool that helps with contact management, sales management, productivity, and more.
A CRM solution helps you focus on your organization’s relationships with individual people — including customers, service users, colleagues, or suppliers — throughout your lifecycle with them, including finding new customers, winning their business, and providing support and additional services throughout the relationship.
What is Big Data? What differentiates it from any other data? In reality, the answer is as simple as pure volume. Big Data is a self-explanatory term. What sets it apart from other data are the methods which we use to analyse it. Smaller scale data can be analysed using some functions and perhaps even by hand, but the larger your data the more difficult it will become to do that. We require specific tools and methodologies both to properly store the data as well as to get the most value out of it.