The challenge – Quickly and easily create reports that support business decisions
Insurance businesses are complex and operate within a highly competitive market. Having a strong brand name is not enough to survive and subsequently become leaders. Insurance companies need to be aggressive and smart in identifying trends, provide personalized services and offer the right set of products at the right price to the right customer.
The management of GasanMamo Insurance (GMI) relies on the Risk and Management Information team to provide them with continuous and up-to-date information about how the business is performing. Ms. Marcon Vassallo, Risk and Management Information Manager explained how before the introduction of QlikView, they relied heavily on Excel to prepare and maintain all reports which were then distributed to the key people via email. However, this system was not efficient, reporting took long and this meant that at times, management was not able to make quick decisions when necessary.