Customer Story – GasanMamo Insurance
Self-service analysis of complex data to support timely and proactive business decisions.
Company
- GasanMamo Indurance Ltd.
Industry
- Financial Services
Information
- Location: Gzira, Malta
- Leading insurance company
- Provides travel, home, medical, marine and business insurance products
Case
- Business Intelligence – Self-service analysis
Challenge
- Analysis of complex data to support timely and proactive business decision
iMovo’s implemented Solution
- QlikView
Value gained
- Self-sufficient Qlik further developement
- Ability to implement future BI projects
- Timely and proactive business decisions
- Less dependence on the IT department
Get to know the Customer – GasanMamo Insurance
GasanMamo Insurance Ltd. is Malta’s leading insurance company, providing competitively priced travel, home, medical, marine and business insurance products for both personal and commercial clients throughout the Maltese Islands.
The challenge – Quickly and easily create reports that support business decisions
Insurance businesses are complex and operate within a highly competitive market. Having a strong brand name is not enough to survive and subsequently become leaders. Insurance companies need to be aggressive and smart in identifying trends, provide personalized services and offer the right set of products at the right price to the right customer.
The management of GasanMamo Insurance (GMI) relies on the Risk and Management Information team to provide them with continuous and up-to-date information about how the business is performing. Ms. Marcon Vassallo, Risk and Management Information Manager explained how before the introduction of QlikView, they relied heavily on Excel to prepare and maintain all reports which were then distributed to the key people via email. However, this system was not efficient, reporting took long and this meant that at times, management was not able to make quick decisions when necessary.
The solution – QlikView
Ms. Vassallo went on to explain the reasons which fuelled the decision to adopt a business intelligence solution and that the research process was a rather rigorous one.
“iMovo understood our business needs and were instrumental in identifying the right tool for our business. They assisted in the implementation process, mentoring and training our developers so that reports and dashboards were up and running in no time. This has enabled us to become self-sufficient in Qlik development allowing us to design and implement future BI projects on our own.”
Given the highly competitive nature of the insurance industry, GMI required a cost-effective business discovery platform that was sensitive to changes in market conditions.
“We wanted to enable a self-service analysis of complex data to help us make decisions in a timely and proactive way. The introduction of QlikView within GMI enabled faster decision making processes; reduced time to data visibility and discovery and above all empowered the data analysts to generate insights in a user-friendly and self-service environment minimizing dependencies on the IT department.”
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