The layered Salesforce platform requires comprehensive knowledge and training for efficient development and management. Companies prefer to engage Salesforce-certified consultants over hiring full-time Salesforce developers as it allows them to save substantial costs. A reliable, ethical-minded external provider will be enthusiastic about sharing knowledge, tips and best practices with clients.
For many companies that depend on Salesforce to manage global customers, a strategic Salesforce roadmap is a priority. They engage Salesforce strategists and consultants to define development requirements, plan the necessary integrations and leverage the best tools to generate the desired tactical and strategic gains. The use of smart practices and right tools cuts down development costs and time significantly.
As Trust Payments uses Salesforce across their entire organisation, it may be even more beneficial for them to develop a roadmap to streamline and grow different areas of their business. Gaining a correct understanding of the available options, and creating a plan that guides business processes, systems and people two-, three- or five years from now requires expert inputs and organisation-wide collaboration. With the required resources and interactions in place, it will be easier to create a long-term vision for Salesforce.