While businesses were still getting used to automation and the disruptions that it brings with it, the world started moving towards a more advanced technology – hyperautomation. Hyperautomation is quickly turning from an option to a necessary transformation for most industries. In their top technology trends for 2022, Gartner listed hyperautomation at number 7. Gartner describes it as a business-driven approach towards identifying, vetting and automating as many business processes as possible. They also state that hyperautomation brings about scalability, remote operation capabilities and disruption in business models.
So what exactly is hyperautomation? How is it different from automation? And how does it benefit businesses? We are answering all of these questions below.
What is hyperautomation?
Hyperautomation is defined as the application of modern technologies like Robotic Process Automation (RPA), artificial intelligence (AI) and machine learning (ML) to automate various business and IT processes. It aims at creating agile organizations that know how to leverage data and analytics to improve their decision-making process, reduce costs, minimize errors, and increase productivity and efficiency overall.
But having said that, it sounds very similar to process automation. So how is hyperautomation any different from automation?
Difference between automation and hyperautomation
When we talk about process automation, we usually divide it into two categories – RPA and automation testing. Process automation relies only on the automation tools like RPA. But hyperautomation, on the other hand, requires an entire ecosystem that consists of automation tools, ML tools, hyperautomation software, analytics and more.
Also, hyperautomation is not limited to a particular process but spans across entire organizations. It eliminates lower-level cognitive tasks from the responsibilities of the human workforce as well as automates complex business processes from end-to-end.
Hyperautomation is a far more intelligent and sophisticated approach to automating processes from end-to-end, with a much wider scope.
Benefits of hyperautomation for businesses
Businesses have already realized what automation can do for them. It makes processes faster, smarter and more efficient. Hyperautomation is undoubtedly one step ahead. Here are some of the major benefits that businesses implementing hyperautomation can enjoy.
Makes businesses more agile
Hyperautomation is set to make businesses more agile by helping them scale according to market demands and changing industry trends. The intelligent automation ecosystem of technologies, tools and platforms that hyperautomation works with makes it easier for a business to keep pace with the ever-changing landscape of the industry. With hyperautomation, adapting to changes is a lot simpler.
Along with agility, hyperautomation is also bound to increase the productivity of teams. With most of the less significant, repetitive tasks and some of the complex business processes taken care of by hyperautomation, employees will have more time to focus on meaningful work. Strategy building, customer relations or other areas that require the human touch will benefit from this. Businesses become more productive when the people can devote more time to growth-oriented work instead of functioning mechanically.
Increases employee engagement
As hyperautomation reduces the amount of mundane tasks and adds more result-oriented tasks to your employees roles, they are sure to be more engaged in what they do. Employees feel valued and realize that they are actually contributing to the organization’s growth. Also, the work load is eased as many of the complex processes are simplified by hyperautomation, leading to more satisfied employees.
Improves data analytics
Hyperautomation also improves your access to data as the ecosystem of tools and platforms is highly integrated. It allows for seamless sharing of data across platforms, departments and users. With more shared data at your disposal, you have greater visibility into your processes and much more analytical and reporting capabilities.
Although the investments are high for hyperautomation, returns are far greater
When it comes to implementing any kind of change in business, ultimately is the ROI that matters. A transformation like hyperautomation of businesses will surely require considerable investment, but the returns from this investment are far greater. Hyperautomation is sure to improve the bottom line for businesses that are early adopters of the technology.
If you want to know how you can digitally transform your business, contact us at [email protected] or on +356 22488300 to schedule a call with one of our RPA experts.