iMovo Limited – Paola, Malta – February, 2020: iMovo Ltd, an acknowledged leader in Customer Experience Management (CEM), Data Science, Workforce Management (WFM) and Artificial Intelligence (AI), is pleased to announce it has reached yet another milestone and has achieved the Zendesk Master Implementation Partner status – the highest Tier that can be achieved within the Zendesk Partner Community.
Building on its previous Premier Implementation Partner status, awarded just last year, this new milestone is a testimony to the commitment and dedication iMovo has put, in achieving a 100% successful track record of numerous implementations of the Zendesk customer service solution.
With expertise across many industries and business functions, combined with a team of certified consultants, iMovo has helped organisations improve their customer service operations, foster satisfied customers and build loyal relationships as well as create new efficiencies and generate value and cost savings.
Commenting on this achievement, Emmanuel Buttigieg, CX Advisor at iMovo said “We are extremely happy and honoured to be recognised as Master Implementation Partners by Zendesk. We see this as a clear sign of the commitment the two companies are making towards bringing cutting edge customer service across multiple markets including the UK, France, Malta, Italy, Greece, Cyprus, and Spain. We work hard to stay on the bleeding edge of developments in the Customer Experience space so our customers can deliver great value to their own end users. As Master Implementation Partners we look forward to continue working closely with Zendesk across the EMEA region.”
iMovo is an advisory and professional services firm that specialises in Customer Experience Management (CEM), Data Science & Analytics, Customer Relationship Management (CRM), Workforce Management (WFM) and Artificial Intelligence (AI). Blending some of the most innovative technology solutions in the market with a formal advisory approach, we enable organisations to build long-term value relationships with their customers, resulting in consistent and profitable growth.
Zendesk is a customer service platform designed to help companies create customer relationships that are more meaningful, personal and productive. The Zendesk family of products allows businesses to be more reliable, flexible and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships.