At iMovo we are widely acknowledged as the leading local ‘thought leaders’ in the two areas upon which we focus and operate; Customer Experience Management (CEM) and Data Analytics.
Our secret of success can be described quite easily; we are always on the look-out to ensure that our clients exploit technology to be consistently closer to their own customers. To achieve this objective, we use customer data to highlight trends, patterns and even subtle shifts in consumer behaviour. Our advisory services utilise client data to nurture three principal pillars:
Throughout these stages, we help our clients to apply the optimum technologies and data platforms to be able to discern the current and future needs of their customers. Our advisory services are designed to assist clients in understanding their respective Customer Life Cycle which focuses upon the creation and delivery of lifetime value.
If you are interested in defining an effective CEM strategy for your organisation, which encompasses a solid data management strategy with pronounced management outcomes, we invite you to contact us. Our professional team can provide you with a thoughtful response to the emerging realities of the contemporary business world in order to provide a competitive edge and create value for your business and customers.