iMovo announces new partnership with Planday
iMovo, today announced its partnership with Planday, the online platform that helps businesses manage the logistics of their staff. With Planday, shift-based companies can easily create and share a schedule, communicate with employees, and handle HR processes.
Three reasons why the human touch still matters to customers
In the digital era, convenience, speed and accuracy are kings. Today’s customers don't have to call you in the middle of the night to know more about your product. All they have to do is access your website and collect the information for themselves. At the end of the day, we are still human and automation or digital platforms can never replace that completely. In fact, here are some reasons why businesses still need to incorporate the human touch in the way they serve customers.
BI Analytic Tools Help Business Organisations
Business organisations have been collecting customer data since time immemorial; whether on clay tablets, papyrus and subsequently paper. With the advent of computerisation most business organisations found themselves maintaining electronic systems designed and built to store and accumulate ever-growing amounts of raw customer data. Due to the way computer applications were then designed, it was not always easy to aggregate different systems, and the data they respectively stored, in an attempt to construct a single, unified, view of the customer.
Business Discovery – Business Intelligence Made Relevant
Business Intelligence has been evolving , like many other areas of technology, new entrants are challenging the status quo and have been fuelling a new paradigm in the way BI is used and deployed in ever smaller organisations...
Top three benefits of a Cloud-Based CRM solution
When businesses grow, they tend to acquire more customers. Needless to say, managing and tracking those relationships tend to become extremely complex. This is when the need for a flexible and scalable CRM (Customer Relationship Management) solutions becomes obvious.
The benefits of building a Cloud-based Customer Data Warehouse Solution
Talend Integration Cloud is a product within the Integration Platform-as-a-Service (iPaaS) space that makes it even easier for customers to build and deploy integration patterns in the Cloud. Having a simple, yet complete, Cloud-based Customer Data Warehouse (CDW) is key to any organization and the ability to manage, integrate and understand the collected Data is of paramount importance.
Implementing CRM Successfully: Things to Consider
Implementing a CRM system into your business infrastructure can be quite the task. Plus, the statistics tell us that the failure rate is quite high, which isn’t exactly encouraging. However, there’s no need to give up hope. Plenty of businesses have managed to get CRM implementation right and you can too. The trick is to make the right considerations.