iMovo and MCAST Collaborate in Setting up an Educational Partnership
The Malta College of Arts, Science and Technology has signed a Memorandum of Understanding with iMovo, a leading Business Intelligence (BI) and Customer Experience Management (CEM) company.
Event: Putting the Customer at the Heart of our Companies
iMovo is organising an exclusive, high-calibre event that will address the importance of Customer Experience Management for companies to be successful in the hyper-competitive world we operate in today.CEM Customer at the Heart
iMovo is organising an exclusive, high-calibre event that will address the importance of Customer Experience Management for companies to be successful in the hyper-competitive world we operate in today. Dr. Jim Hamill, an international speaker who is widely recognised as a leading expert on technology-supported Customer Experience Management will be opening the event through a keynote session.
How Pitch22 is using Zendesk to provide the best possible customer service
This month we would like to bring you a Zendesk testimonial from Pitch 22, who have developed a web application that assists youth and amateur football clubs to improve their operations.
The Power of Great Customer Service
“It costs 6-7 times more to acquire a new customer than to retain an existing one.” This statistic, as reported by Bain and Company, is one of the most popularly quoted statistics related to the importance of customer retention.
Turning your Customers into a “Volunteer Marketing Army”
Thomas Jefferson once said that “the man who stops advertising to save money is like the man who stops the clock to save time.” It is no secret that successful marketing is the lifeline of any business.
First Zendesk Malta Event
Zendesk, in collaboration with their local partner, iMovo, are excited to invite you to the first Zendesk Malta event.
The event will be taking place on the 5th of June at 16:30 at the Le Meridien Hotel in Balluta Bay, St. Julians.
We hope that you can join us for a free, fun and engaging afternoon to learn more about customer service and help desk best practices using Zendesk.
Giving Your Online Reputation a Boost by Managing Social Media More Efficiently
Social media is not only a great marketing channel, but it has also become a popular platform for customers to publicly share their comments, questions and experiences. Due to the rapid growth of social media, customer comments have a very powerful effect on potential customers, and can be very harmful to a company’s reputation. Organisations who give their customers the opportunity to share their comments publicly, need to regularly monitor their social media profiles as response time is critical.
The Power of Visualisation
It is the 19th October, 1812 and Napoleon’s Grande Armée is slowly retreating from the cold Moscow Winter; the prospect of sheer starvation, as well as the incessant and vicious raids from increasingly hostile Russian Cossacks, contribute towards the disastrous outcome to this ill-fated military campaign.
Finding us
iMovo Limited,
‘Corradino Industrial Estate’, KW12, Level 2,
Paola, PLA 3000
Malta, Europe
Tel. +356 2248 8300
Email. [email protected]
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