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How to Make Effective Use of Chatbots For Your Business In 2020

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Chatbots are increasingly being used by businesses to provide better customer service and are an important aspect of customer relationship management. By providing top-notch customer support and serving as a helpdesk for prospective customers, they take your business to the next level in the face of existing competition. Here’s how you can propel your business forward in 2020 by making effective use of Chatbots.
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3 AI Trends To Watch for In 2020

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Artificial intelligence holds immense promise in almost every major field, including healthcare, manufacturing, education, and finance. It is already helping us in every area of our lives and i is still evolving. To get your business AI-ready, you need to keep an eye on the latest trends. With that thought in mind, here are a few AI trends to watch for in 2020.
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The Powerful Combination of AI and Big Data 

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Most technological innovations are being driven by AI (Artificial Intelligence) and big data analytics. These fast-expanding innovations have seen rapid development over the years with no signs of slowing down. In fact, we are heading towards a future where these two technologies will be a part of every industry. 
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AI-Human Collaboration: The Future of Customer Service Management

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Customer service management is gradually evolving, moving from its traditional ways where a customer had to wait for a service representative to answer the same questions over and over again. This was tiring to even think of. But things are changing for the better, and the process is no longer this tedious.
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Big Data is drastically changing the iGaming landscape

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Big data is transforming a wide variety of industries, including iGaming, as it gives companies the opportunity to introduce significant changes to their services. Here are a handful of ways big data is changing the iGaming landscape.
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Tips to get your business AI-ready 

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AI has already infiltrated many areas of our lives. From manufacturing to healthcare, almost all major industries are using AI in some form or another. Researchers eulogize AI as the technology of the future. Many believe that the rapid adoption of AI will hold the key to improving customer satisfaction in the future.
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The Growing Importance of AI in Banking

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The next big change being anticipated in banking is the use of Artificial Intelligence (AI). There has been a lot of speculation regarding the merger of banking with AI technology. While some people are concerned about the potential of AI to cut down countless number of jobs, others are anticipating smarter and more secure banking with AI.
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In the Age of Automation, it’s Never Been More Important to Be Human

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If there is one thing that the rise of AI makes even more important is the human’s role in the conversation. As users get used to AI-driven support, the human element is critical when things turn sour. This frustration may, in future, become commonplace and reflect the greatest limitation chatbots have: a lack of empathy and an inherent lack of understanding. Companies should augment their customer support operation with chatbots to free up human customer support agents for more delicate and complex issues.
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How AI is Changing the Retail Industry

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AI is already changing the way businesses tap into their customer bases and it is already playing an active role in improving and enhancing various industries. Let's have a look at how AI is changing (and has the potential to change) the retail industry.
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AI in Future Workplaces

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Artificial intelligence is the latest buzzword in corporate corridors. AI holds tremendous promise for both small and big businesses. It can help companies get answers to some of the most difficult questions that have been haunting them for years.