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Workforce Management Processes that cannot be ignored 

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Efficiency is something that businesses have targeted since the beginning. It’s one of those requirements that aren’t likely to change. That’s why we have technological solutions in the first place – to make businesses more efficient and reduce unnecessary expenditure.  
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Workforce Management and AI

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Workforce management, in a nutshell, is simply the managing of a workforce to make it as productive as possible. However, workforce management, when broken down, is actually made up of several processes and techniques.
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AI trends we are expecting in 2018 

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2018 is here and we already experienced a deluge of articles and blogs that discuss the various technological trends for this year. This got us curious about what we could expect in the AI (Artificial Intelligence) sector during the year so we set out to determine exactly that. This article explains three things you can expect in the AI sector in 2018.
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The role of AI in Finance

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Artificial Intelligence is a hot topic today because of the many disruptive changes it’s been predicted to bring. Naturally, this has led to excitement and fear among the masses. The sheer accuracy, speed, and efficiency of AI has persuaded organizations to adopt the technology for functions related to Accounting and Finance. But, it’s not just the AI that’s impressive. There are other factors at play here too. Here’s how AI is benefiting the finance side of things as of now.
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Customer Service and AI: What we can expect in 2018

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Artificial Intelligence is perceived as the ultimate weapon in a business’s arsenal. The average enterprise hopes to see more automation, streamlined processes, worker augmentations and profitable insights. On the whole, AI promises to make life easier for businesses and customers alike.Members of the board are dreaming about the massive benefits that AI can bring to their business. However, it's not all rainbows and butterflies.
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The business value of Chatbots

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We’ve come a long way from picking up the phone to simply sending a message via a messaging app. Therefore businesses need to realize that we’ve reached an era of fast follow-ups and messaging is the only method that can meet the requirement. Now there is a system which can keep the customer engaged in real-time and provide more value than a traditional email or phone call. This is called a Chatbot.
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Does AI have a place in the creative world?

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AI is poised to change the way things typically run. This includes everything from business to the daily chores you do at home. However, there is a question that pops up in everybody's mind, can AI be creative? After all, AI is a field of robotics that deals with advanced analytics and creatives think its quite a stretch to expect creativity from a machine.
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AI Myths to Ignore

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The advent of AI has created quite a stir for years. Though generally beneficial, we must admit that there’s still a lot more that we don’t know about AI. It’s this fact, the knowledge of there being a lot that is still unknown to us, that causes us to be a little skeptical about the whole thing; maybe even fearful. This short blog post, lists a few AI myths that you would do well to ignore.