iMovo hosts Qlik Roundtable and Business Brunch
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We've recently held our annual “Qlik Roundtable and Business Brunch” at Le Meridien Hotel in St. Julian’s. This half-day event brought together BI professionals from a broad spectrum of companies from different sectors, who were looking to learn more about Qlik and how it can help organizations grow, innovate and succeed – all through the power of visual analytics.
Dealing with the Fourth Industrial Revolution
Since the early part of last century, technological progress has marched forward at sharp rate, albeit with the so called "waves" coming hard and fast as a north easterly storm on the coast. After a surge in innovation in the field of information technology dating back to the 1970s, with the emergence of the first "personal" device - the PC and stretching well into the early years of this century, we seem poised on what could become a very big wave. Some economists have posited the idea that we are about to embark on the "Fourth Industrial Revolution".
Data analysis: History of Maltese Football
How many matches did the Malta national football team win throughout the years? Who's the coach which helped winning most games? Which was the best year for our national team? Click through this dashboard to learn more about our football history.
Whatever you want
At the core of a CRM approach is the appreciation that customer life-time value can be optimised when deeper relationships are formed between carefully targeted customers and the respective business organisation.
Big data analytics: translating information into knowledge
The concept of Big Data has been around for a number of years now and although businesses have started to understand the importance of streamlining and analysing all the data captured and combining this with sources of data from external sources, some are still unsure about what it is and how it can be used.
Zendesk Talk update: New Call Monitoring feature available
Zendesk has recently announced the launch of Call Monitoring, a new feature which will be available exclusively to customers on the Talk Advanced plan. With the new Live Calls dashboard, Zendesk admins will now be able to see at-a-glance all ongoing calls, listen in on agent conversations and barge in on calls when agents need support or escalation.
Hybrid App Development: Taking web dev to the mobile
I'd always felt that mobile app development was a challenging field to delve into and that it would require a lot of patience and experience before being able to roll out a decent, usable application. Well, I'm sure all good apps need such a mindset, however, as technology continuously morphs with new ideas, we've been gifted with alternative solutions that stray from the native path..
Zendesk Success Story: Surrey County Council
iMovo has recently successfully implemented a customer service project for the Surrey County Council.
Project Management - Old Dog, New Tricks.
Mention the word “project” and more often than not this will conjure up images of dismal failure and fiascos. The popular press just loves to expose the demise of major projects through overspending and late delivery. More often than not such stories chronicle serious inefficiency and mismanagement on the part of those responsible for the implementation of the project.
Talend Data Preparation
Do you often need to deal with incomplete and incorrect data? Do you need to cleanse or augment your data, or group records based on similar values in fields? Do you need to integrate lists of data from different applications with different date formats? Do you need to mask names in email fields so only the domain name shows?...