iMovo Limited is pleased to announce it has reached yet another milestone and has achieved the ‘Zendesk Master Implementation Partner’ status – the highest Tier that can be achieved within the Zendesk Partner Community.
About Marguerite Mifsud Magrin
This author has yet to write their bio.Meanwhile lets just say that we are proud Marguerite Mifsud Magrin contributed a whooping 96 entries.
Entries by Marguerite Mifsud Magrin
Over the years chatbots have grown and improved businesses. They provide proactive support and supercharge customer service experience. The time has come to incorporate them into your business.
Artificial intelligence holds immense promise in almost every major field, including healthcare, manufacturing, education, and finance. It is already helping us in every area of our lives and i is still evolving. To get your business AI-ready, you need to keep an eye on the latest trends. With that thought in mind, here are a few AI trends to watch for in 2020.
The better the customer experience you offer, the more business your company will do. To help you achieve a seamless customer experience process, here are the latest customer service trends to watch out for in 2020.
AI is changing how CRM software works. Find out the 5 crucial ways in which AI can affect and improve your CRM software.
Customer service management is gradually evolving, moving from its traditional ways where a customer had to wait for a service representative to answer the same questions over and over again. This was tiring to even think of. But things are changing for the better, and the process is no longer this tedious.
AI has already infiltrated many areas of our lives. From manufacturing to healthcare, almost all major industries are using AI in some form or another. Researchers eulogize AI as the technology of the future. Many believe that the rapid adoption of AI will hold the key to improving customer satisfaction in the future.
The aviation industry has the potential to become the most powerful business globally, provided it takes the required measures. With increasing demand comes the indispensable responsibility to quickly rise above the standards of other prominent sectors.
The next big change being anticipated in banking is the use of Artificial Intelligence (AI). There has been a lot of speculation regarding the merger of banking with AI technology. While some people are concerned about the potential of AI to cut down countless number of jobs, others are anticipating smarter and more secure banking with AI.
Customer experience management may be the baseline of any successful company nowadays. If you are looking for a customer experience platform that is powerful, scalable and flexible, contact us today! We can help you implement a successful customer service platform and support you throughout your journey.
- COVID-19 Data StorytellingMarch 25, 2020 - 11:58 am
The ongoing COVID-19 pandemic is dominating all the news right now, and with over 400,000 people infected worldwide, it is understandable why this has been the case. We have seen nations deal with these outbreaks in many varying ways, although many have followed similar paths: first remaining calm, not believing it is much of a threat, before a sudden change of script with the themes of isolation, social distancing, and lockdowns.