In our lives and businesses, the end of the year sign signifies as time to reflect, and see what has been done, how we performed and adjust what we need to for the new year. Digital transformation is no exception, our team of experts have been sharing with you several articles on our four main domains: CRM, CX, Data Science […]
About Marguerite Mifsud Magrin
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Entries by Marguerite Mifsud Magrin
iMovo Limited – Paola, Malta – October, 2021: Digitalisation Advisory firm, iMovo Limited announced today, that it has appointed Mr. Bashara Hinnawi as its new business development lead for Customer Relationship Management (CRM) Services. Bashara will be supporting and growing the current iMovo CRM practice in Portugal and Malta. In this role he will have a […]
iMovo Limited, a thought leader in Customer Experience (CX) & Digitalisation, today announced the signing of a Memorandum of Understanding (MOU) with Cleverly.ai which provides an Artificial Intelligence (AI) based solution for enhanced customer service.
iMovo Limited announced today, that it has appointed Mr. Matheus Baeta as its Business Development Manager for Portugal and Iberian markets.
iMovo Limited announced today, that it has established a presence in Portugal. This investment will allow the company to further develop and strengthen its international business segment. Prior to this new venture, approximately a third of iMovo’s revenue was derived from its broad and high-profile customer base within markets such as the UK, France, Italy, Spain, Greece, Cyprus and the Middle East.
iMovo Limited is pleased to announce it has reached yet another milestone and has achieved the ‘Zendesk Master Implementation Partner’ status – the highest Tier that can be achieved within the Zendesk Partner Community.
Over the years chatbots have grown and improved businesses. They provide proactive support and supercharge customer service experience. The time has come to incorporate them into your business.
Artificial intelligence holds immense promise in almost every major field, including healthcare, manufacturing, education, and finance. It is already helping us in every area of our lives and i is still evolving. To get your business AI-ready, you need to keep an eye on the latest trends. With that thought in mind, here are a few AI trends to watch for in 2020.
The better the customer experience you offer, the more business your company will do. To help you achieve a seamless customer experience process, here are the latest customer service trends to watch out for in 2020.
AI is changing how CRM software works. Find out the 5 crucial ways in which AI can affect and improve your CRM software.
- Common Business Intelligence implementation mistakes and how to avoid themJuly 28, 2022 - 8:00 am
Many businesses of all shapes and sizes are now using Business Intelligence and Data Analytics technologies as integral parts of their operations. This came about in part due to major changes in our macro environment in recent years requiring organisations to seek ever-improving efficiencies in their processes. It was also an expected consequence thanks to […]