iMovo Limited, a thought leader in Customer Experience (CX) & Digitalisation, today announced the signing of a Memorandum of Understanding (MOU) with Cleverly.ai which provides an Artificial Intelligence (AI) based solution for enhanced customer service.
About Marguerite Mifsud Magrin
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Entries by Marguerite Mifsud Magrin
iMovo Limited announced today, that it has appointed Mr. Matheus Baeta as its Business Development Manager for Portugal and Iberian markets.
iMovo Limited announced today, that it has established a presence in Portugal. This investment will allow the company to further develop and strengthen its international business segment. Prior to this new venture, approximately a third of iMovo’s revenue was derived from its broad and high-profile customer base within markets such as the UK, France, Italy, Spain, Greece, Cyprus and the Middle East.
iMovo Limited is pleased to announce it has reached yet another milestone and has achieved the ‘Zendesk Master Implementation Partner’ status – the highest Tier that can be achieved within the Zendesk Partner Community.
Over the years chatbots have grown and improved businesses. They provide proactive support and supercharge customer service experience. The time has come to incorporate them into your business.
Artificial intelligence holds immense promise in almost every major field, including healthcare, manufacturing, education, and finance. It is already helping us in every area of our lives and i is still evolving. To get your business AI-ready, you need to keep an eye on the latest trends. With that thought in mind, here are a few AI trends to watch for in 2020.
The better the customer experience you offer, the more business your company will do. To help you achieve a seamless customer experience process, here are the latest customer service trends to watch out for in 2020.
AI is changing how CRM software works. Find out the 5 crucial ways in which AI can affect and improve your CRM software.
Customer service management is gradually evolving, moving from its traditional ways where a customer had to wait for a service representative to answer the same questions over and over again. This was tiring to even think of. But things are changing for the better, and the process is no longer this tedious.
AI has already infiltrated many areas of our lives. From manufacturing to healthcare, almost all major industries are using AI in some form or another. Researchers eulogize AI as the technology of the future. Many believe that the rapid adoption of AI will hold the key to improving customer satisfaction in the future.
- Turn and Face the Change – How does the post-covid corporate environment look like?September 9, 2021 - 10:00 am
All too often, change occurs in small, incremental, and sometimes organic stages; the history of flight or the automobile, the emergence of information communication technology (ICT) as well as modern healthcare are just a few examples of modern-day aspects that have emerged gradually over the years, decades and even longer timeframes. But occasionally, change happens […]