5 Ways AI Can transform your CRM software
AI is changing how CRM software works. Find out the 5 crucial ways in which AI can affect and improve your CRM software.
Entries by Marguerite Mifsud Magrin
AI-Human Collaboration: The Future of Customer Service Management
Customer service management is gradually evolving, moving from its traditional ways where a customer had to wait for a service representative to answer the same questions over and over again. This was tiring to even think of. But things are changing for the better, and the process is no longer this tedious.
Tips to get your business AI-ready
AI has already infiltrated many areas of our lives. From manufacturing to healthcare, almost all major industries are using AI in some form or another. Researchers eulogize AI as the technology of the future. Many believe that the rapid adoption of AI will hold the key to improving customer satisfaction in the future.
iMovo Announces New Partnership with ChatCreate
We are excited to announce our latest partnership with ChatCreate, a chatbot automation company. ChatCreate is an intelligent plugin that helps companies automate simple customer service conversations in minutes. It instantly finds and suggests topics that can be automated based on your company’s personalised chat history.
Transforming the Aviation Industry through Business Intelligence
The aviation industry has the potential to become the most powerful business globally, provided it takes the required measures. With increasing demand comes the indispensable responsibility to quickly rise above the standards of other prominent sectors.
The Growing Importance of AI in Banking
The next big change being anticipated in banking is the use of Artificial Intelligence (AI). There has been a lot of speculation regarding the merger of banking with AI technology. While some people are concerned about the potential of AI to cut down countless number of jobs, others are anticipating smarter and more secure banking with AI.
Customer Experience Management: Best Practices
Customer experience management may be the baseline of any successful company nowadays. If you are looking for a customer experience platform that is powerful, scalable and flexible, contact us today! We can help you implement a successful customer service platform and support you throughout your journey.
What Managers Should Look for and Take Advantage of in a CRM System
In our digital world, businesses looking to thrive need to develop strong relationships between representatives and prospects. Unfortunately, computers aren’t capable of building relationships by themselves, and people still outclass these devices when it comes to establishing a rapport.
How AI is Changing the Retail Industry
AI is already changing the way businesses tap into their customer bases and it is already playing an active role in improving and enhancing various industries. Let’s have a look at how AI is changing (and has the potential to change) the retail industry.
Technology Trends that Have the Potential to Disrupt Business in the Next 5 Years
When people think of the future, they think of technology maturing to help businesses in their day to day tasks. However, the reality is that certain technology trends have the potential to disrupt business. Let’s look deeper at some of these technological trends.