Entries by Ylenia Pace

How to Make Effective Use of Chatbots For Your Business In 2020

Chatbots are increasingly being used by businesses to provide better customer service and are an important aspect of customer relationship management. By providing top-notch customer support and serving as a helpdesk for prospective customers, they take your business to the next level in the face of existing competition. Here’s how you can propel your business forward in 2020 by making effective use of Chatbots.

Signs that it’s time to get a CRM Software for your business in 2020

CRM or customer relationship management aims to make customers happy because, after all, happy customers translate into better business. Satisfied customers are willing to buy more products and services of the company and develop brand loyalty. A personalised approach is crucial to retain happy customers, and with the scale at which businesses operate, this can be difficult.

Big Data Trends for 2020

Big data is no longer a buzzword, and the benefits of embracing this technology among firms have ample amounts of documentation. The era of disruptive technology is changing the skills and tools available to employees. Companies now have access to new and innovative capabilities that will streamline their operations.

iMovo Announces New Partnership with Snowflake

We are proud to announce that we have partnered up with Snowflake. Snowflake is a fully managed service with a pay-as-you-go-model that works on structured and semi-structured data. Its unique architecture delivers proven breakthroughs in performance, concurrency and simplicity. For the first time, multiple groups can access millions of gigabytes of data at the same time, up to 200 times faster and 10 times less expensive than traditional data warehouse solutions.

4 Workforce Management Myths Busted

One of the main responsibilities of managers is to ensure that their team members are happy, productive and in good health. Managing human resources, however, is easier said than done. Earlier, businesses used inefficient and error-prone manual processes to manage their human resources. Unfortunately, these processes failed miserably to forecast labor requirements. Workforce management, a concept introduced between the late 1980s and the early 1990s, addresses the shortcomings of earlier methods.