Of Carts, Horses and Evangelists

The COVID-19 pandemic has induced a marked and necessary drive towards digital transformation.  Such transformation is promoted as necessary to address the profound changes in consumer behaviour, the two most marked being a significant and sudden increase in online shopping and the relatively faster adoption of digital services. 

Using CRM to build better relationships with customers

Getting new customers is challenging for all businesses. However, it is even tougher to retain these customers and build a strong relationship with them. Businesses invest in various marketing strategies and customer service initiatives to grow and retain their customer base. The way a business manages its customer database determines its growth and success. 

2022 and Looking Ahead

I must start with a heartfelt thank you to our brilliant customers for their support in this most unprecedented of years in the lifespan of our company. A special thanks to our long standing (dare I say long suffering!) customers with whom we have jointly effected so much positive change in our collective corner of the world.

Digital Transformation wrapped: The most popular articles of 2022

Throughout the year, we have shared our knowledge and experience in digital transformation. We firmly believe that tackling this topic will boost your confidence as you face a new year and new challenges, turning adversity into opportunity. To help you with this, we have compiled a list of our most popular articles of 2022, covering important topics, and giving you guidance for your plans in 2023.

Grow your business green & digital

iMovo and EMCS Ltd have once again teamed up to help you gain access to funds which could make a real difference to the future of your business, through The Smart and Sustainable Investment Grants scheme.

It’s Valentine’s Day, does your customer love you?

We’ve all been there, you’re shopping online for a thoughtful…

Benefits of CRM in 2021

Why should your company use a CRM (customer relationship management) system in 2021? If you are wondering, you are in the right place. From improving customer relationships and collaboration between all your teams, CRM provides many benefits that you can take advantage of.

Your Customers Expect Digital Transformation

The need to undertake digital transformation has pushed forth the agendas for companies looking to change their business models and become more competitive. The key to success is continuing to innovate and come up with new digital solutions. Implementing the right approach will make businesses stronger and more customer-centric than before.

iMovo Limited announces new partnership with AI company Cleverly

iMovo Limited, a thought leader in Customer Experience (CX) & Digitalisation, today announced the signing of a Memorandum of Understanding (MOU) with Cleverly.ai which provides an Artificial Intelligence (AI) based solution for enhanced customer service.

Expanding to the Iberian market iMovo Limited appoints Business Development Manager based in Portugal

iMovo Limited announced today, that it has appointed Mr. Matheus Baeta as its Business Development Manager for Portugal and Iberian markets.