Seven best practices of customer service
Customers judge a company not just by its product or service, but also by the competence, behavior and attitude of its staff. Consistently poor customer service can easily prompt customers to abandon a brand whose product they may have otherwise appreciated.
iMovo appointed Premier Solution Provider for Zendesk in EMEA
iMovo is pleased to announce that it has been appointed as a Zendesk Premier Solution Provider in the EMEA region – the highest level of achievement for a Zendesk Partner.
On proper business problem scoping
Problem solving comes before software development. The intricacies that businesses have, requires knowledge on many different domains; Domains which are way beyond the scoping of technology and are closely related to specific business operations and human behavior.
Miriana’s volunteering experience in India
We'd like you to meet Miriana. Her next adventure will be in Bodhgaya, India, where she will be volunteering with Right 2 Smile (R2S), a Maltese NGO which focuses on providing education, medical outreach and community development in Kenya, Cambodia, India and Malta.
Introducing Talend: Starting your Big Data journey
We’ve recently held our first Talend event, “Introducing Talend: Starting your Big Data journey”. This exclusive event brought together BI professionals from different sectors who were interested in learning how solutions such as Talend can help harness and exploit the challenges and opportunities brought about by the rise of Big Data and the Internet of Things (IoT).
Are you using data to create great customer experiences?
In today's fiercely competitive business environment, companies are exploring new ways to delight customers and retain their loyalty because it has a direct impact on revenue. Customers today expect to have fluid, convenient and timely interactions with businesses seamlessly across multiple channels. While many businesses have adopted an omni-channel approach, customer data remains fragmented, making it difficult to gain a single view of the customer.
iMovo hosts Qlik Roundtable and Business Brunch
We've recently held our annual “Qlik Roundtable and Business Brunch” at Le Meridien Hotel in St. Julian’s. This half-day event brought together BI professionals from a broad spectrum of companies from different sectors, who were looking to learn more about Qlik and how it can help organizations grow, innovate and succeed – all through the power of visual analytics.
Dealing with the Fourth Industrial Revolution
Since the early part of last century, technological progress has marched forward at sharp rate, albeit with the so called "waves" coming hard and fast as a north easterly storm on the coast. After a surge in innovation in the field of information technology dating back to the 1970s, with the emergence of the first "personal" device - the PC and stretching well into the early years of this century, we seem poised on what could become a very big wave. Some economists have posited the idea that we are about to embark on the "Fourth Industrial Revolution".
Finding us
iMovo Limited,
‘Corradino Industrial Estate’, KW12, Level 2,
Paola, PLA 3000
Malta, Europe
Tel. +356 2248 8300
Email. [email protected]
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